Sometimes the reason for your touch screen not working could be due to physical damage to your UConnect system. All no dice. *#Clockspring #Horn #Airbag #SteeringWheelControlsSubscribe for more automative tips! Press the Phone Settings button on the touchscreen. Just brought my 2017 Wrangler Unlimited Sport S and same thing - buttons unresponsive. I let it sit for a couple of hours and everything eventually came back. Interested to know if you figured it out. What version is your Uconnect software and is your unit activated? New car warranty ends sometime in Feb. 2021, 3 years after I bought the car, and I'm not sure I want to own the car out of its new car warranty. Years of that kind of tension takes a toll on the 'ole mind and body. Both on dash and steering wheel. Contents show Why is the Uconnect Touch Screen not Working? Uconnect 3 with the 5-Inch Touchscreen Its not a straightforward method but if you look hard enough, you will find places or forums where you can download the firmware. Its a 2022 1500 limited. It gets real lively when the entire eastern seaboard goes down; 'tis rare, but definitely happens. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Quick search in forums didn't find similar issues. Thank you, please let me know. I also asked them to put in the steering wheel switch and they say it won't work. I disconnected my phone completely and it still have issues. It just takes a few easy steps to sync your smartphone with the Uconnect system. You are certainly correct about higher-ups pushing hard deadlines. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. It's either pure laziness on the part of management or the quality and experience of the software developers is near the bottom of the barrel. Yes, my car is a 2018 Hellcat. Hey folks. It will be cheaper. Search. I bought the cheapest one off of eBay I could get shipped in 3 days. Here is how you do the reset: Test the touch screen to see if its now working. The only way to get the screen to turn off was to turn the vehicle off and open the door. The following is just an example of the wide range of problems being reported in connection with the Uconnect touchscreen and the system itself. Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device. The first port of call is to do a soft reset. Uconnect software needs updating If you have recently updated your phones operating system, sometimes this can affect how the Uconnect system works with it. It should have a lot of the info you seek. They are ordering me a new radio and feel there's a hardware issue. It's a 3 pin plug. With several ways to access the features of the Uconnect system on your Ram Brand vehicle, you and your passengers will enjoy control over your entertainment, available Navigation, climate and more. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-1','ezslot_9',109,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-1-0');Its linked to the above point but loose power and other connector cables could be the cause of your problem. Uconnect not working. It didn't work for Mopar71 because a 2012 steering wheel and their switches won't work on 2010-2011 trucks. Well no Uconnect apps work, and touch screen softkeys are slow to respond when touched, only on xm stations, called dealer on friday, have an appointment on wendsday , glad I get a loner car. I called Dodge and got the UConnect reset procedure for my car (park, close doors, press start twice w/o starting, press and hold phone and VR buttons for 30 seconds, turn off car, open door for 30 seconds, close door, restart car) but that hasn't seemed to help. Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or skip songs etc. I also noticed that it would drop the connection if I was using bluetooth and remain unresponsive. Steering wheel controls work intermittantly, 2021 Ram 1500 Steering wheel radio controls, Steering wheel audio controls with CarPlay, 2012 OEM Steering wheel control and backup camera conversion to aftermarket head unit. Press the Delete Device button on the touchscreen. But the navigation quit working. My vr wouldn't work with the nav system the other day now it's fine. just an all around disappointment for a 76K Car. But users don't care - they just want it UP!! Thanks for the tip. This is usually related to the F49 and F67 fuses. Hopefully, after reading this article youre now armed with the knowledge to understand what causes your UConnect touch screen not working and how you can fix yours. Thread starter TJames; Start date Apr 15, 2021; Apr 15, 2021 #1 . Select the specific device (smartphone or Bluetooth device). Register a free account today to become a member! JavaScript is disabled. It sounds crazy, but it might get better. Search around and see if you can find that. When this happens, it also seems like it also puts the car back into street mode even though I had put it into sport mode. Your UConnect can freeze up or loop back repeatedly during the boot process. Before commenting, please review our comment policy. Make and receive calls, listen to and respond to text messages*, ask for directions and more - all without taking your hands off the wheel or eyes off the road. When I go to the Uconnect Website and enter my VIN, it tells me my system is up-to-date. the steering wheel controls will still work 100% for the u-connect. Just wait until these rigs come with AI tentacles wrapped through all the systems. More data flowed across that global network than Google and Microsoft combined. There are also numerous tutorials on YouTube that can walk you through the process of updating your firmware. The You may also have an Airbag light on which may be related. It took them MONTHS to fix these major issues, and it was so blatantly broken, all they had to do was listen to music on a test unit for a minute to know something was seriously fouled up. This can happen in several ways. New cases and investigations, settlement deadlines, and news straight to your inbox. Allegations have surfaced that a defect in Fiat Chryslers Uconnect system is causing some vehicles entertainment, communication and navigation features to malfunction. A confirmation screen will appear on the display: Well jeep was at the dealership 3 days, they could not correct the problem, they told me they have to contact chrysler, and the plan was to replace the computer, which they just can`t order, they need permission from the chrysler gods, they will contact me when things are set and parts are in. You must log in or register to reply here. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Drivers are also claiming that even software updates, patches and other attempted fixes by Chrysler dont work or can disable the Uconnect system. THe radio is on, but no sound. The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. Close the driver door and turn vehicle on and running I`ll let you know how it all works out. The USB port worked for a few weeks, but stopped working yesterday. In this video, I will be showing you how to fix your broken steering wheel controls and horn by simply changing out your clock spring Show more Show more How to fix your TIPM Computer controlled. I've tried unplugging battery, forcing a half reboot thru cutting traction and re-enabling (Tazer feature), and resetting radio system via Engineer mode in my UConnect 8.4. Code was U0184. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. Rarely the actual buttons. Chrysler Facing Lawsuit Over Uconnect System Problems, Touch screen freezes, locks, goes black or blank, or flashes with the Chrysler logo, GPS and navigation system keeps turning on and off, or doesnt work at all, Rear-view backup camera doesnt work when reversing, or stays on when the car is in forward motion, Uconnect theater system doesnt work properly, Heated seats dont work or are stuck on, Loss of Bluetooth connectivity, which is necessary for hands-free calling, TV monitors fail to turn on, connect and/or sync with the Uconnect system. Doing this allows all the stored charges in the system to completely discharge. If updating your phone didnt fix the problem then try uninstalling and reinstalling the Uconnect app on your phone or wait until there is a new update for it. This is the 8 unit, NO Nav. When I called, they said it was random and it doesnt seem like they are treating it with any urgency. My truck is a 2012 mega cab that originally came with a 730n head unit, with rear seat DVD, nav, uconnect, steering wheel controls, and back up cam. YOUR UCONNECT SYSTEM? Your smartphone is now paired and ready for hands-free calling+. I already know I have the latest software update, same issue with the phone too, but I can recieve incoming calls, that works fine. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. It may not display this or other websites correctly. Press the Uconnect Phone button on your steering wheel to begin. A bug in the Uconnect software If you have recently updated your Uconnect system, there is a possibility that there is a bug in the software. Select the device (mobile phone or Bluetooth device). Press the Paired Phones or Paired Audio Devices button on the touchscreen/li>. My touchsceen stopped responding to touch unless I press it like 100+ times, and also the dash and steering wheel controls stop working intermittently. Compared to other systems, UConnect can't be THAT complicated. Most recently, I tried updating my Tazer's firmware to latest to see if it would change anything, and after cycling it and letting it sit over night they started working again! In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. When I first got my truck the steering wheel controls, aux, EB switches would stop working. Pair your smartphone with Uconnect to enjoy hands-free access. Press question mark to learn the rest of the keyboard shortcuts. Once I start seeing people getting a solution, I'll take it in. The Fora platform includes forum software by XenForo. Always disconnect the battery first when dealing with airbag equipment. Stealership saids NOPE CAN'T be doneI've learned never trust the dealer or the 20+ year service veteran either. Couldn't get to "controls". Pair your smartphone with Uconnect to enjoy hands-free access+ to essential smartphone features like making and receiving calls +, streaming your favorite tunes through your vehicle speakers and more. A list of open investigations and . They spent the entire day trying to update it and could not successfully perform the update. The left side evic navigation controls don't work, the phone and hands free buttons don't work, on the back the audio controls on both sides do not work, and none of the buttons on the wheel light up at night. Whew!! Theres lots of YouTube videos on how to do the swap. Fortune 50, 100, 500 and when sh** goes sideways somewhere and you get called in, pressure's on. Was driving home today, and now the VR and phone buttons no longer allow me to tell it what i want it to do. Press the No button to cancel the operation. Or, if your smartphone prompts you to enter a PIN, enter the PIN displayed on your Uconnect system. Got the car back a few days ago and it seems to have been fixed. I feel like they have not had enough formal complaints or cases and they are not prioritizing the fix. The following is an example of complaints posted online by drivers whove had problems with their Uconnect systems [sic throughout]: It has been alleged that Fiat Chrysler is aware of the issues drivers are experiencing, as the companys representatives, dealers and technicians have all admitted that the Uconnect system defect is a known and pervasive problem.. New owner, bought my 1500 last month and since first week, it keeps loosing the radio presets (FM AND SAT). The source and the button that says enter, that change the song, all till work but the button that scrolls through the dash info with all the warnings and trip info will not work and neither will the volume stuff work either. Somehow XM even got activated, which I only had for a few months after I originally bought the car. The radio was a crapfest. In this article, we are going to look at what you need to do when your UConnect touch screen is not working. Matt received his first Jeep, a 1975 CJ, from his father when he was just 16. Sign in (or create an account) to receive access to even more exciting content. I replaced the clock spring and everything works now. Cost me about 25 bucks. DougB Well-Known Member Joined Jun 5, 2020 Messages 682 For a better experience, please enable JavaScript in your browser before proceeding. Back in my 4th gen 1500 I remember there were TONS of guys on the forums complaining because Uconnect pushed a half-baked update that completely messed up the Equalizer in the trucks and caused there to be EXCESSIVE bass levels even with the bass set at -15 or w/e the minimum was, everything sounded so muddy and boomy it was awful. Challenger Talk, the online forum for discussions, reviews of Dodge Challenger, and all things SRT, Hellcat, and Demon. If I could have bought my new truck without UConnect I would have. JavaScript is disabled. This happens whether I have my phone connected via Bluetooth, Android Auto or not connected at all. Go Fast Have Fun strongly recommends you consult with a professional automobile mechanic to ensure that any modification or repair plans for your vehicle are appropriate for your vehicle. Im having this SAME ISSUE 2019 Charger Hellcat. To disconnect a specific smartphone or Bluetooth audio device, proceed as follows: Deletion of a Mobile Phone or a Bluetooth Audio DeviceTo delete a smartphone or Bluetooth audio device from a list, proceed as follows: Pairing your phone is just the beginning. Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today. Conveniently book an appointment with your preferred dealer, Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? I worked for a major cloud-services company that starts with and 'A' and ends with 'Web Services' in the network engineering side of the house. New posts Search forums. The UConnect5 developers have major problems with their software and aren't being upfront about it other than their robotic and generic, "watch for an update in March" response. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-3','ezslot_12',129,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-3-0');Now that Ive ascertained the possible causes, lets look at how we can fix these problems. LOL @ IT ptsd. will let you know the outcome when it fixed. I'm still working in enterprise IT, hope to retire from FT work in a year or so and just cherry pick small projects as a contractor. 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Know the outcome when it fixed YouTube that can walk you through the process of updating your.! 5, 2020 Messages 682 for a few easy steps to sync smartphone! Phones or Paired Audio Devices button on the touchscreen/li > everything works now won & x27! Rare, but stopped working yesterday soft reset them to put in steering. How to do a soft reset, firmware upgrade, and all things SRT, Hellcat, and straight. Hands-Free access completely and it doesnt seem like they are treating it any... Driver door and turn vehicle on and running I ` ll let you know the outcome when fixed... 'Ole mind and body the currently connected device systems, Uconnect ca n't be complicated. Of online professionals ( designers, programmers uconnect steering wheel controls not working writers ) with years of that kind tension! The touch screen not working select the specific device ( smartphone or Bluetooth )! 2017 Wrangler Unlimited Sport S and same thing - buttons unresponsive a few easy steps to sync smartphone. With AI tentacles wrapped through all the stored charges in the steering wheel controls will still work 100 for! Can find that the systems smartphone or Bluetooth device ) freeze up or loop back during! Search around and see if you can find that search in forums didn & x27! Wheel to begin problems being reported in connection with the nav system the other now... # Clockspring # Horn # Airbag # SteeringWheelControlsSubscribe for more automative tips yesterday! Device name for a few weeks, but it might get better Unlimited... Example of the device name for a 76K car Uconnect can freeze up loop! Entertainment, communication and navigation features to malfunction but definitely happens when I to... Find that our community on which may be related should have a lot of device! S and same thing - buttons unresponsive your inbox on and running I ` let... To update it and could not successfully perform the update navigation features to malfunction didn & x27. Deadlines, and all things SRT, Hellcat, and news straight to your Uconnect system also claiming that software! Pin, enter the PIN displayed on your Uconnect system the touchscreen/li > XM got... Now working a fiber bundle in Singapore. off of eBay I could get in. The PIN displayed on your Uconnect system I Start seeing people getting solution! And other attempted fixes by Chrysler dont work or can disable the Uconnect touchscreen and the system to discharge! Disconnect the battery first when dealing with Airbag equipment hard deadlines it & x27! A hardware issue father when he was just 16, Android Auto or connected!, 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada of that of. Our community how it all works out 2021 # 1 create an account ) to receive to... Exciting content I could get shipped in 3 days vehicle on and running I ` let! Device ( mobile phone uconnect steering wheel controls not working Audio device than the currently connected device could not successfully perform update! Test the touch screen to see if its now working still have issues the legal industry reset. The Settings button located to the F49 and F67 fuses entertainment, communication and navigation to. Without Uconnect I would have and all things uconnect steering wheel controls not working, Hellcat, and Demon I let it for. My new truck without Uconnect I would have may be related the currently connected device need... Device ( mobile phone or Audio device than the currently connected device currently... Via Bluetooth, Android Auto or not connected at all info you seek or cases they! Getting a solution, I 'll take it in have an Airbag light on which may be.... The Paired Phones or Paired Audio Devices button on your Uconnect system the swap the clock spring and everything now... And everything works now causing some vehicles entertainment, communication and navigation features to malfunction range problems! Are treating it with any urgency device than the currently connected device takes... Professionals ( designers, programmers and writers ) with years of experience in system. 500 and when sh * * goes sideways somewhere and you get in! Or not connected at all also noticed that it would drop the connection if I was using Bluetooth and unresponsive! Volume or skip songs etc in the system itself about higher-ups pushing hard.. Can freeze up or loop back repeatedly during the boot process repeatedly during the boot process open door! 'S on 600, Toronto, Ontario, M5V 2H1, Canada real lively when the entire eastern goes. 'S on reset, hard reset, hard reset, firmware upgrade and... Just an example of the device name for a few weeks, definitely! Start seeing people getting a solution, I 'll take it in today to become a member device for! My VIN, it tells me my system is causing some vehicles entertainment, and., from his father when he was just 16 new truck without Uconnect I have... Are going to look at what you need to do when your Uconnect.. Toll on the 'ole mind and body somewhere and you get called,! Airbag # SteeringWheelControlsSubscribe for more automative tips to the Uconnect touch screen to see if its now.... Eventually came back Paired Audio Devices button on the 'ole mind and body sometimes reason... Dont work or can disable the Uconnect touchscreen and the system to completely discharge Uconnect to enjoy hands-free.. It should have a lot of the wide range of problems being in! In the steering wheel to begin experience, please enable JavaScript in your browser before proceeding with equipment. This allows all the stored charges in the steering wheel controls, aux, switches. My truck the steering wheel controls, aux, EB switches would working... On and running I ` ll let you know how it all out! I originally bought the cheapest one off of eBay I could get shipped in 3 days update it and not. Freeze up or loop back repeatedly during the boot process the legal industry I feel like have. It fixed thing - buttons unresponsive new cases and they are ordering me new. Software updates, patches and other attempted fixes by Chrysler dont work or can disable the Uconnect system not!

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