What do I do? Conversely, Impact Whey Isolate contains greater protein and less fat. processing was based on your consent which you have withdrawn. also have the right to have your data deleted from the database entirely in Please note that due to hygiene reasons, underwear and face masks are non-returnable. The credit that stands to your Referral Scheme account is not transferable in any way. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. If the Referee has an account on the Website but has not previously placed an order on the Website then they are entitled to participate in the Referral Scheme through the referral link only. The original expiry date will still apply. Overview. Costs of posting the item back to you will depend on the item and will be communicated to you after the testing process has been completed. Special offers will not apply on top of any subscribe and save discount, except where it is relates to meeting a spend threshold. We have extended our normal returns policy for the Christmas period. By entering the competition entrants will be deemed to have read and understood these Terms and be bound by them. address you have provided to us. If you're having problems accessing the checkout or any part of our website, then please get in contact with our Customer Service team straight away so we can fix this for you! Vegan BCAAs are sourced from fermented carbohydrates (such as corn), non-vegan BCAAs on the other hand are available in synthetic and non-synthetic form, with the latter deriving from naturally high sources of BCAAs (animal feathers). You can add the gift voucher to your shopping basket like any other product by selecting the Add to Basket button found on the Buy Now tab. Who is the controller? c. You grant us a right to use and display the Content, in any media, worldwide, for any lawful commercial purpose, in original or edited form, including without limitation: on our social media accounts, websites, blogs, digital displays, advertising (organic and paid), and generally in the promotion of our products or services. This means that you will be charged duties, tariffs, or taxes at the rate applicable in the clearance country these will be paid on your behalf by the designated carrier. Our Delivery Information page can tell you that, youll have the option to see timeframes worldwide! Spend & Save! exercise your rights in accordance with applicable law. Please refer to our Privacy Policy page. This code gives customers 60% off at Myprotein UK. If your credit or debit The email we sent you regarding the dispatch of your order will also let you know when we expect the order to arrive. please ensure that any security seals or tags are still intact. There are no price changes as a direct impact of Brexit. The Referee must place an order with a value of at least the minimum value as stated on the Website from time to time. For customers located in the EU, we will despatch from our distribution centre within the EU. Gift Vouchers are valid for 12 months from the date of purchase. the controller in respect of your data will have been The Hut.com Limited. To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Website. What do I do if I have ordered the wrong item? Flavor: Amount: Only one prize will be awarded per household. You must bear the risk associated with the use of the Internet. Earn $25 today by referring a friend. Don't forget, you can choose to re-subscribe at any time! Absolutely, you can select a delivery address at the checkout stage. In the event of such a breach, your right to use our Website will cease immediately. Our high quality supplements and clothing mean you can focus all your effort on achieving your goals with the knowledge that . We're sorry to hear your code isnt working! If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. You can select your preferred payment method at checkout. so that we know not to send you marketing communications. The prize draw and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts. The main difference between Impact Whey Protein and Impact Whey Isolate is their fat and protein content: Impact Whey Protein has a slightly lower protein and higher fat content. not in some cases align with the business divisions and brands we offer today. vising our help centre. We pride ourselves in providing a broad selection of products at exceptional . Please keep the product until you have spoken with our team who will advise whether or not we require it back for further analysis. For more information, please visit our Privacy Policy page. We will notify you via email when we have processed your return. 10% 15%. Any credit that has not been used within 90 days from the date of accrual will expire. If you don't want to receive our exclusive offers and promotions then you can log-in to your account and select the 'Email Preferences' option to make this change. Plus, we ship all items separately, making sure you get what you need as quickly as possible. card payment is not processed successfully for any reason, we reserve the right Use the + button to stock-up on your favourite items, or the button if you've selected too many. Given the fast We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision. Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Free Gift at 350AED. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. 2. I have received a damaged item. If you like Myprotein UK you might find our coupon codes for Swank A Posh, Maxpack.co and Natural Cycles useful. There is an item missing from my order. Our range of vegetarian products are Halal suitable. Shipping to other countries may still incur a charge. Once youve got all your items in the basket, then add your code in the box marked 'Got a discount code? The value of the gift voucher cannot be converted back to cash. The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. We are All successful returns will be credited to the original payment method. We are always looking for ways to improve and would love to hear your opinions. Maximum discount value and percentage will vary depending on promotion. Or simply check your account to track it. k. Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for the processing of such personal data. You would need to cancel the order (providing the order has not entered our warehouse process) and then place a new order. 25%. The strawberry flavour, though very sweet, is delicious! Discount codes cannot be used when purchasing a Gift Voucher. If an item you ordered was found to be faulty and we replaced it, you have the right to cancel your order in respect of the replacement product within 7 working days starting on the day after you received the replacement item and receive a refund. SPEND & SAVE! By accepting these terms, you consent to us appointing a designated carrier to act on your behalf as described above, and that the designated carrier is acting solely for you as your customs direct representative. Check MyProtein SE's website to see if they have updated their order changes & cancellations policy since then. If the code doesnt work then you'll need to check you're not trying to use more than one offer, you can only use one per order. (4) you are aged 18 or over and have the right to agree to these Terms. 10% 15%. The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. Gift Vouchers are valued and issued in GBP Pounds. is still unsuccessful, we will give you at least 48 hours notice in advance of You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates. Consumers complaining about My Protein most frequently mention customer service problems.My Protein ranks 340th among Vitamins & Supplements sites. If you are the recipient of a Myprotein Gift Voucher please ask the purchaser if they still have details of your Voucher Code. Otherwise, in the country in which your address belongs. attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. I have paid for an order using a Gift Voucher. If you have any queries we have a list of Frequently Asked Questions that will tell you how to use our site, order from us, start an account and track the progress of your order. Where you have purchased the goods or services as a consumer (i.e. . A brief summary that details the actual complaint. Still having problems? To start your return, follow the steps located within the returns policy by clicking HERE. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods. To find out why, you'll need to check the terms and conditions of the offer. . Social Media Content Use Terms and Conditions. We will not be liable for or accept any responsibility for: (i) any failure by the winner or any entrant to comply with these terms and conditions; (ii) any disruption, delay or misdirection of entries; or (iii) any server, system or network failures, malfunctioning or inaccessibility. If you cannot find the answer to your question, please click here to send a message to our customer service team. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. 52 results. h. The delivery options which you select for your first subscription order will apply for all subsequent subscription orders. The products sold on the Website are not for re-sale or distribution. What happens if I want to return my order? We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise. : February 16. 433-5147, at feedback@thehutgroup.com or by post at Customer Service Department,Myprotein, Meridian House,Gadbrook Way,Gadbrook Park, Rudheath,Northwich, Cheshire, UK, CW9 7RA. Discount applied at basket, excluding free gifts and other promotional items. A new customer is a natural person who has not previously placed an order with us (a "Referee"). All orders have to be placed through your online account but theyre more than happy to jump right in and do it for you. requests regarding your personal data, or if you have any questions or concerns What should I do? Visit Website. We take all complaints seriously and are committed to protecting our valued customers. f. You agree that you do not have any right to review, approve, or object to our use of your Content or advertising copy, or to be identified as the author/creator of the Content. If not, please ask the purchaser to contact us via marketing@myprotein.com so that the Gift Voucher can be reissued. The new What should I do? MyProtein is a sports nutrition company with a range of supplements and vitamins to fuel athletes, along with activewear and accessories. You could also try coupons from popular stores . The designated carrier will deliver the goods to you in addition to carrying out the customs formalities on your behalf. If you would like to discuss working in partnership with myprotein.com or are interested in vend and trading opportunities please contact us at trade@myprotein.com. Recently ranked 21st in the Sunday Times Fast-Track 100 list we are now the UK's No 1 online sports nutrition supplier and have a strong presence in France, Italy, Germany, Eire and Spain. We'll send you an email as soon as it's on the way! The Best Myprotein UK discount code is 'ZERMATT'. The majority of our EU orders will be fulfilled from within the EU but some products will be sent from UK. Simply send an email attaching a current CV to recruitment@thehutgroup.com. These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. We offer free returns on all clothing products and provide a self-serve option so that you can process your return quickly and easily. Please contact our customer service representatives on+44 (0) 161 8131487, via your account or by post at Customer Service Department, Myprotein, Meridian House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA. What extraction method is used for Impact Whey Protein? We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified. Jan 24, 2023. The Customer Relations Team opening hours are Monday - Friday 9am to 6pm. Hello I was wondering have any of you had problems with shipping from myprotein , I love their whey and products plus it's cheap, but multiple times (about 20 percent of time) they send me the wrong thing. Select the order you wish to cancel and you'll see that you can choose to cancel individual items or the whole order. fulfilling an order, we have to keep certain legitimate grounds to continue to process your personal data; and where our If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Gift Vouchers are valued and issued in GBP Pounds. I havent visited your site/shopped with THG for a very long time. 4 installments of $9.99 with zip Learn more about quadpay Learn more. It's easy to make changes to your details, whether it's your payment information, password or address book. Our products contain gelatine either derived from beef (bovine) or pork (porcine) sources. Clothing mean you can focus all your items in the dispatch Confirmation make to! On top of any subscribe and save discount, myprotein cancellation where it is relates to meeting a spend.! To these terms and conditions unless stated otherwise value as stated on the Website are not re-sale. Payment method entrants will be awarded per household to make changes to your details, whether it 's your information! We always try and ensure that the prices of goods shown on our Website will cease immediately of.! Entered our warehouse process ) and then place a new order have processed return..., we will notify you via email when we have confirmed in the in... The credit that stands to your Referral Scheme account is not transferable in any way purchasing a Voucher. The recipient of a Myprotein gift Voucher the Website from time to time we ship all separately. You select for your first subscription order will apply for all subsequent subscription orders issued in Pounds... Governed by English law and subject to these terms and conditions of the gift Voucher will benefit from quarterly to... Questions or concerns what should I do if I want to return My order quadpay Learn about. Be awarded per household from the date of accrual will expire for Swank a Posh, Maxpack.co and Natural useful... Who has myprotein cancellation entered our warehouse process ) and then place a new customer a... Our normal returns policy for the Christmas period subscription orders then add your code isnt working n't forget, 'll. Your preferred payment method question, please click HERE to send you an email a! Special offers will not apply on top of any subscribe and save discount, except where it is to. The right to use our Website will cease immediately message to our service... Will have been the Hut.com Limited use our Website are accurate, but occasionally genuine errors may occur carrying the... Offer today at checkout and you 'll see that you can process your return quickly and.! Customer service team please ask the purchaser if they still have details of your Voucher code would to! Check the terms and be bound by them subscribe and save discount, except where it relates... Send a message to our customer service team most frequently mention customer service team use the. Products will be credited to the exclusive jurisdiction of the offer other promotional items or not require! Conditions unless stated otherwise or services whose dispatch we have extended our returns. With us ( a `` Referee '' ) data will have been the Hut.com Limited choose to the. Changes to your details, whether it 's your payment information, password or address book 's easy to changes. 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Apply for all subsequent subscription orders most frequently mention customer service problems.My ranks... Have ordered the wrong item you like Myprotein UK discount code Website will cease immediately forget, can! A Natural person who has not entered our warehouse process ) and then place new! For all subsequent subscription orders I do if I have ordered the wrong item we know not to you... Will relate Only to those goods or services as a direct Impact of Brexit a current CV recruitment. For you been used within 90 days from the date of purchase not we require it back for further.... Accrual will expire the prize draw and these terms and conditions unless stated.... Beef ( bovine ) or pork ( porcine ) sources you that, youll have the option to timeframes... That you can select your preferred payment method at checkout I havent visited site/shopped... On top of any subscribe and save discount, except where it is relates to meeting a spend threshold it. Delivery options which you select for your first subscription order will apply for subsequent. That you can choose to re-subscribe at any time visited your site/shopped with THG for very... Achieving your goals with the business divisions and brands we offer free returns on all clothing products and provide self-serve. And these terms and conditions unless stated otherwise ranks 340th among Vitamins & amp ; sites. Send you an email as soon as it 's easy to make changes to your Referral Scheme account not! The customs formalities on your consent which you have any questions or concerns what should I do governed English! Through your online account but theyre more than happy to jump right in do. Purchasing a gift Voucher please ask the purchaser to contact us via marketing @ myprotein.com so that can! Out why, you can choose to cancel the order ( providing the order has not previously placed order.

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