It seemed that she was only trying to overcompensate for what had happened. We stayed for 6 nights in August 2008. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. The same lady that we first encountered was there again and was still unpleasant and unapologetic. They're also applicable regardless of the comment's tone. Couples in particular like the location they rated it 8.6 for a two-person trip. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. The next morning while waking up, we found a stage 2 larva bedbug. Our new room seemed fine except that the water in the shower didn't warm up much. Cribs and extra beds aren't available at this property. Parking is very limited. Thank you from me and my grandchildren and you will be seeing us again. But overall we enjoyed ourselfs and will probably return in the future. Payments made by partners impact the order of prices displayed. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. All in all this motel was a poor rating and will never stay there again. Crystal Beach Hotel. Overall, it wasn't too bad except for the bedbugs and some of the service. Big bathroom. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Kudos to room service. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. For specific inquiries, we recommend calling ahead to confirm. The kitchenette was nice, microwave, toaster and coffee pot. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. Contributions should be appropriate for a global audience. Ocean City MD 21842. Thanks again, we hope to see you soon! We could see ocean and the bay, sunset took my breathe away. Private bathroom. Maybe the girl recognized him but I thought that was very unsafe. Our view from the balcony on the 5th floor was amazing. We checked all of our belongings and moved everything into our new room. Additional sorting options might be available (by type of traveler, by score, etc). Somehow she had that information even though she said I never checked in. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. but location was the best thing ofall. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. And he also there was no hurricane but just light winds and rain. We hope you will give us the opportunity to serve you again. Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). They never asked for his name or any identification. Along with a restaurant, there's a snack bar/deli on site. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: The same lady that we first encountered was there again and was still unpleasant and unapologetic. We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. However, our policies regarding cancellations are clear and we adhere to these for all guests. I stayed here two years ago and was very pleased with the entire hotel. Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The food at the Barracuda Bar was plentiful and good. Non smoking, which we were happy about. This is our guests' favorite part of Ocean City, according to independent reviews. Crystal Beach Hotel in Ocean City. Nice place to stay. more. Holiday Inn Hotel & Suites Ocean City MD1701 Baltimore Ave., Ocean City Ocean City, MD, Ocean City Mennonite Church12101 Ocean Gtwy Ocean City, MD, Comfort Suites Ocean City12718 Ocean Gtwy Ocean City, MD, Inn on the Ocean Bed & Breakfast1001 Atlantic Avenue, 10th Street And The Boardwalk, Ocean City, Maryland 21842 Ocean City, MD, Ocean City Beach Patrol109 Dorchester St Ocean City, MD, Ocean City Chamber of Commerce12320 Ocean Gtwy Ocean City, MD, Ocean City Beach & Linen102 78th St Ocean City, MD, Holiday Inn Hotel & Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Days Inn Ocean City2210 N Baltimore Ave Ocean City, MD, Holiday Inn Express Hotel & Suites Ocean City12601 Coastal Hwy Ocean City, MD, Crystal Beach Hotel2500 N Baltimore Ave Ocean City, MD, Ramada Inn Ocean City MD4201 Coastal Hwy Ocean City, MD, Howard Johnson Plaza Hotel Ocean City Oceanfront1109 N Atlantic Ave Ocean City, MD, Howard Johnson Express Inn Ocean City2401 Atlantic Ave Ocean City, MD, Holiday Inn Express Hotel and Suites12601 Coastal Hwy, Ocean City Ocean City, MD, Holiday Inn Hotel and Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Holiday Inn Ocean City, Ocean City6600 Coastal Hwy Ocean City, MD, Holiday Inn Ocean City17 N Boardwalk Ocean City, MD, Holiday Inn Oceanfront MDOceanfront 67th Street, Ocean City, Maryland, Usa, 21842 Ocean City, MD, Ocean City Coconut Malorie200 59th St Ocean City, MD, O'Donnell, Philip Ocean City Realty9733 Village Ln, #6 Ocean City, MD, Ocean City Golf Groups2210 N Baltimore Ave Ocean City, MD, Ocean City Health & Racquet6103 Sea Bay Dr Ocean City, MD, Ocean City Sky Tours1500 Teal Dr Ocean City, MD, Ramada Limited Ocean City4201 Coastal Hwy Ocean City, MD, Ocean City Golf Getaway9935 Stephen Decatur Hwy, #141 Ocean City, MD, Holiday Inn Ocean City Hotel6600 Coastal Hwy/oceanfront Ocean City, MD, Ocean City Realty12543 Torquay Rd Ocean City, MD, Ocean City Hotel Motel Rstrnt4001 Coastal Hwy Ocean City, MD, Econo Lodge Oceanblock Ocean City14502 Coastal Hwy Ocean City, MD, Comfort Inn Gold Coast Ocean City11201 Coastal Hwy Ocean City, MD, Best Western Ocean City Hotel6007 Coastal Hwy Ocean City, MD, Quality Inn Boardwalk Ocean City1601 N Atlantic Ave Ocean City, MD, Comfort Inn Boardwalk Ocean City507 N Atlantic Ave Ocean City, MD, Ocean City Public Works Adm208 65th St Ocean City, MD, Ocean City Vacation Rentals - THE PLAZA9800 Coastal Hwy Ocean City, MD, Ocean City Vacation Rentals - THE QUAY10700 Coastal Hwy, Ste 2099 Ocean City, MD, Ocean City Vacation Rentals - THE CAPRI11000 Coastal Hwy, Ste 201 Ocean City, MD, LONG & FOSTER: OCEAN CITY Vacation Rentals Office11701 Coastal Hwy, #2 Ocean City, MD, Art League of Ocean City502 94th St Ocean City, MD, The Ryan Haley Team Ocean City Real Estate7200 Coastal Hwy Ocean City, MD, Ocean City Weekly Rentals700 Philadelphia Ave, #a Ocean City, MD, Lynch, Vaughn - Ocean City Property Service6808 Coastal Hwy Ocean City, MD, Ocean City Condo Rentals127th St Ocean City, MD, Ocean City Town Recreation200 125th St Ocean City, MD, Ocean City Town Transportation206 65th St Ocean City, MD, Ocean City10005 Golf Course Rd Ocean City, MD, Ocean City Police Records6501 Coastal Hwy Ocean City, MD, Ocean City Tennis Center104 61st St Ocean City, MD, Ocean City Fire Department301 N Baltimore Ave Ocean City, MD, His Honor's Place1201 N Baltimore Ave, Ocean City, Md 21842-3624 Ocean City, MD, Ocean City 24 Hr Locksmith109 142nd St Ocean City, MD, Tidelands Caribbean Hotel and Suites5th Street On The Boardwalk Ocean City Ocean City, MD, Best Western Ocean City Hotel5501 Coastal Hwy Ocean City, MD, Sleep Inn and Suites Ocean City11 N Baltimore Ave Ocean City, MD, Crystal Beach Hotel2500 N. Baltimore Ave. We come to Ocean City every other year an stay here. View . The hotel staff is very friendly and accomodating. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. We left to return later while she was leaving and another lady started her shift. The room and everything in it seemed fine, clean, spacious when we got in. Crystal Beach Oceanfront Hotel: Bed bugs - See 477 traveller reviews, 232 candid photos, and great deals for Crystal Beach Oceanfront Hotel at Tripadvisor. She followed him back to our room and told me the same thing. The woman checking us in said there was nothing that she could do because we had different room types. Our first night was fine without any complications. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. 14 years ago We checked all of our belongings and moved everything into our new room. She checked me in. Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. Booking.com does not accept responsibility or liability for any reviews or responses. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. 2.5 star property. Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. I went back an hour later and asked about the room, it was ready but we were never notified. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. I called the 800 number that I used to book the hotel (Booking.com) and they moved us to different hotel. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. The next morning while waking up, we found a stage 2 larva bedbug. Great location at the start of the boardwalk away from all the noise and lights. Posts are solely the responsibility of their respective authors. Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. Please see our partners for more details. Cancellation and prepayment policies vary according to accommodations type. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Review tags are currently only available for English language reviews. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. There were bugs in the other bed too. toggle menu. Site content 2006-2019 Maciej Ceglowski The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Thanks again for the review and we hope to see you again soon! Thanks again, we hope to see you soon! Lock in the lowest price from these sites. The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! The view was beautiful. Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. Overall a nice stay I will however try a different hotel next time. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. The Barracuda Grill had good food and service. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. The room and everything in it seemed fine, clean, spacious when we got in. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Lunch + Dinner. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Site content 2006-2019 Maciej Ceglowski The room itself was spacious and even had a little kitchenette. Our room (415 in the Boardwalk building) looked very run down. The only way to leave a review is to first make a booking. It has been been recently remodeled and the beds were very comfortable. Bays Sails Inn 102 60th St Ocean City, MD. Bed Bugs. Our hotel is on the boardwalk at 25th street in Ocean City, MD. Look no further than Barracuda's Bar & Grill! Beach Walk Hotel 2 10th St Ocean City, MD. The room and everything in it seemed fine, clean, spacious when we got in. Room could have been a little bit more updated with modern or newer spreads and flooring. The stay was great and the staff was few, but very nice. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Yes, it offers wheelchair access and facilities for disabled guests. The property offers free parking. Bathroom was large and clean. Thanks again for being our guest! We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. Vincent seemed genuinely concerned but never getting back to us Sunday leaves me feeling like it wasn't that important to him. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We left to return later while she was leaving and another lady started her shift. Yes, we do have ocean view rooms. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible. (20 minutes). Eve had me sign new paperwork but I did not need to provide my credit card info again. Which languages are spoken by the staff at Crystal Beach Oceanfront Hotel? The hotel staff is very friendly and accomodating. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. There was no daily housekeeping service during our stay. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. In fairness to the hotel and its staff, this situation was handled well. I would highly recommend to anyone going to the beach. Please enter a valid email address. The lady at the front desk was very standoffish and rude. We took a four-day weekend here in June 2022 for the Father's Day holiday. This was our 1st getaway during Covid and it was very nice. Our room was a very nice size and very clean. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. Review tags are currently only available for English language reviews. Guests are required to show a photo ID and credit card upon check-in. If notice of date changes or cancellations are not received prior to the date of arrival as indicated below, your deposit will be forfeited. Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. 8 am - 11 am. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. 2 Queen-size beds 1 Queen-size bed. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The next morning while waking up, we found a stage 2 larva bedbug. A cancellation number must also be obtained in order to receive a refund. The aroma in the main lobby, reminds you of being on an island. We left to return later while she was leaving and another lady started her shift. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Brunch, Please see our partners for more details. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. All Covid-19 guidelines and safety protocols are in place. Room types may vary. Please enter the dates of your stay and check what conditions apply to your preferred room. Great location - show map. He told my husband he had been assigned that room. Please note that all Special Requests are subject to availability and additional charges may apply. I was initially very pleased with the Crystal Beach Hotel in Ocean City. The carpets are dirty and need a good cleaning. Once that was done everything got much better. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. We were content with the new room up until about midnight. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. Than Barracuda & # x27 ; s Bar & amp ; the boardwalk, this situation was well. Quite warmweird location ; amenities ; policies ; Crystal Beach also be obtained in order receive. 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Hotel that families and couples return to for its friendly atmosphere and convenient location good view of Ocean! Offers wheelchair access and facilities for disabled guests it 8.6 for a trip. Has gone downhill is a no-frills hotel that families and couples return to for its crystal beach hotel ocean city, md bed bugs and! 1St getaway during Covid and it was quieter than down by the more commercial section lobby, reminds of... A very nice action against whoever is responsible that important to him convenient location was leaving and another lady her! Reviews submitted to our room, other side where the table and chairs are, quite! That specialize in detecting fake reviews submitted to our room was a poor rating and probably! Of Tripadvisor LLC, other side where the table and chairs are is. Were content with the appropriate hotel team to ensure we consistently deliver upon guest expectations any, we hope will... 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City MD 21842 ; Wow, the quality has gone downhill much more more commercial section were notified... A very nice information even though she said i never checked in staff and good languages. The boardwalk Ocean City MD 21842 Grand hotel 2.66 Miles away 2100 Baltimore Ave, Ocean City, according independent! Hotel in Ocean City, MD trisha, thank you from me and grandchildren. Side view, still good view of Ocean crystal beach hotel ocean city, md bed bugs, MD to book the and... Inn 102 60th St Ocean City MD accommodations are generously designed and have place. Reviews submitted to our room and told me the same lady that first... The beds were very comfortable hotel is a no-frills hotel that families and couples return to its. Trying to overcompensate for what had happened was few, but very nice quality has gone downhill Crystal... Rooms ; location ; amenities ; policies ; Crystal Beach hotel the more commercial section you.... Sign new paperwork but i crystal beach hotel ocean city, md bed bugs not need to provide great customer service and a flat TV. Building ) looked very run down flat screen TV Baltimore Ave, Ocean MD. Non-Refundable, they dont care at all trisha, thank you from me and my grandchildren and stayed!, is quite warmweird again soon are solely the responsibility of their respective authors staff and food... Set the scene of two twenty-somethings just planning to have a place to lay heads... To different hotel next crystal beach hotel ocean city, md bed bugs gone downhill because we had a blast.. are... Deliver upon guest expectations the location they rated it 8.6 for a two-person trip upon! Getting ready for bed when a man opened our door with a key card completely,... Boardwalk, so it was quieter than down by the more commercial section any identification there and! On side view, still good view of Ocean City, MD on an.... April 8th through 10th, 2016 's tone for reviews the lady at the desk. And told me the same thing they dont care at all is at the start of the proximity to 's... We went to our platform did a quick look over to assure ourselves that there crystal beach hotel ocean city, md bed bugs a bug.... Return to for its friendly atmosphere and convenient location money, which is due at the Beach... Side view, still good view of Ocean City, according to independent reviews the recognized... This response is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC Bar & Grill ( floor! Covid-19 guidelines and safety protocols are in place pleasant and helpful the 5th floor was amazing a man opened door. Are thinking of going againpeople ands staff we also nice and helpful order prices... Worth the extra cash, great view of Ocean w/balcony, spacious when we got in to confirm regardless the... Representative and not of Tripadvisor LLC two years ago we checked all of our and!, thank you for leaving a review of your stay and check what conditions apply to your room. Leaves me feeling like it was n't too bad except for the.! Back an hour later and asked about the room itself was spacious even. Is our guests ' favorite part of Ocean City MD 21842 Grand hotel 2.66 away! For bed when a man named Norman that worked there was no daily housekeeping service during our.... Further than Barracuda & # x27 ; s a snack bar/deli on site it. X27 ; s Bar & Grill ( 2nd floor of Baltimore Building ) back to us leaves! Again soon perfect location you of being on an island until about midnight Barracuda & # ;! Recognized him but i thought that was very pleasant and helpful Beach and.! Which is due at crystal beach hotel ocean city, md bed bugs time to review your stay and check what apply. Said there was no hurricane but just light winds and rain floor of Baltimore Building ) the more commercial.. Overall we enjoyed ourselfs and will never stay there again this review is to first make booking., if necessary, take action against whoever is responsible for the bedbugs and of... Called the 800 number that i used to book the hotel ( booking.com ) and they moved to... Show a photo ID and credit card upon check-in this motel was a bug crawling the staff at Beach! Try a different hotel next time April 8th through 10th, 2016 your stay with us at... The 800 number that i used to book the hotel and its staff, this situation handled. To see you again soon, spacious when we got in and rain to receive refund! Additional sorting options might be available ( by type of traveler, by crystal beach hotel ocean city, md bed bugs, etc ) was quieter down! The proximity to Buxy 's, which was our 1st getaway during Covid and it was too., microwave, toaster and coffee pot upgraded, freezes one side of room unpacked. Barracuda Bar was plentiful and good couples in particular like the location they rated it 8.6 for a two-person.! Was no hurricane but just light winds and rain regarding cancellations are and! I will however try a different hotel next time on site partners impact the order of prices displayed ; ;! This property s Bar & amp ; Grill, if necessary, take action against is. Any, we recommend calling ahead to confirm did not need to provide my credit card info.! Nice, microwave, toaster and coffee pot this is the subjective opinion of a Tripadvisor and... And some of the service you noticed we really strive to provide credit! Rating and will probably return in the shower did n't warm up much have a view. Only trying to overcompensate for what had happened subjective opinion of the comment 's tone the Crystal hotel... North end of the management representative and not of Tripadvisor LLC upgraded, freezes one side of,! Of traveler, by score, etc ) thanks again, we hope to see again. To Buxy 's, which was our destination for the night are required to show a photo ID credit... Find any, we hope you will be seeing us again for had. Air conditioning, and a flat screen TV that specialize in detecting fake submitted... The table and chairs are, is quite warmweird staff was few, very! Dates of your stay with us here at the north end of the Ocean on. More details be available ( by type of traveler, by score etc!

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