5. As part of the Fan Platform Support team, you will support Ticketmaster internal teams as they escalate issues and requests regarding the experience across our many fan facing products. information service that aims to provide you with information to help you make better decisions. Im a real fan of this artist, and not a bot or reseller. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. This includes managing workflow from a queue to triage issues, from fan account problems to resale posting errors to purchase flow concerns and more. If any tickets remain, we may message fans on the waitlist to join the presale. Billboard: Exchanges are not available for: (a) tickets purchased through resale, (b) VIP and other premium tickets, or (c) tickets purchased with additional related items and/or bundled products, or (d) tickets for events that are less than 24 hours away. Download the App and sign in In his 40+ years in the music business, Alan has interviewed the biggest names in rock . Gates generally open 1 Hour prior to concert start time. Chase presales and preferred seating are exclusively for fans with Chase credit cards. Instead of a rush to the onsale that favors the bots, Smart Queue drops fans into a virtual queue requiring each user to sign in and provide a unique phone number for validation. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, The Drum: We accomplish this by building industry-leading websites and apps, innovating technologies that protect tickets from people using illegal bots and providing an award-winning level of customer service. There is no parking on game days on Milwaukee Road or Wheelhouse Road, and any vehicles parked in these areas are subject . Please see our Purchase Policy for details. It doesnt guarantee that you will be selected to receive a Verified Fan access code. Amex cards that have access to Preferred Seating include: American Express Gold Card American Express Business Gold Card The Platinum Card from American Express Upgrade your pregame in the new Chase Lounge. Buy Tickets If you don't see your answer here, visit our Fan Support Site. . Chase Sapphire Reserve: Best card for premium travel. 5. Rose Gold is here to stay. Be sure to check your favorite artists website or socials to learn more about additional ticket sales, or visit. Register early - space is limited. Ticketmaster is the Official Ticket Marketplace for thousands of the world's biggest events, performers, teams and sports leagues including the NFL, NBA and NHL. What are Official Platinum Seats? Beware of any tickets listed for sale on websites before an artist has said they will go on sale they are not legit. Enjoy Chase Preferred Seating for upcoming events at Madison Square Garden, Radio City Music Hall and Hulu Theater at MSG. How do I disconnect my Card from my Ticketmaster account? Ticket prices also include State and local government-imposed taxes including general sales tax, amusement tax and other similar taxes. Fan Club Presale How do I find and add Amex Offers to my Card? If the person to whom you are transferring tickets does not have an account, they can easily create one when accepting their tickets. Disconnecting your Card from your Ticketmaster Account. Although we may not be the largest resale marketplace, we strive to be the best and most transparent for fans purchasing resale tickets. Waitlist: If tickets remain, we may text you an access code to join the ticket sale. ","anchorName":"#what-is-american-express-preferred-seating-and-what-is-presale"},{"label":"American Express Preferred Seating vs. presale: Is there a difference? They decide how many tickets should be sold, the types of tickets to sell, the prices, when ticket sales information is made available to the public, as well as when they want the tickets to go on sale. We use a lottery-style process to select which registrants receive a Verified Fan access code and which are put on the waitlist. No. The Blue Cash Preferred is an excellent choice for families, as it offers great cash back on gas and groceries. Yes. We may also receive compensation if you click on certain links posted on our site. This is how it works: 1. For Preferred Seating, consider a premium Amex card. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Maybe blame the bots swarming Ticketmaster and other sites, Bloomberg Business: Due to high demand, we are sometimes unable to provide access codes to all Verified fans. Dozens of sites also use confusing words & logos to make you think you are buying tickets from an official source, when you are buying unverified tickets from individual ticket sellers. How likely would you be to recommend finder to a friend or colleague? We understand its disappointing that not everyone will be able to get tickets to their chosen shows, but sometimes more shows are added or additional tickets become available closer to the event. Tue, 1/31 Presale Code: All Access fan club login required. For popular events, you should anticipate tickets will sell very quickly. Tickets are sold on a first come, first served basis. Talk with a financial professional if you're not sure. Well always clarify which available seats are standard and which are resale. Finder makes money from featured partners, but editorial opinions are our own. All rights reserved. If you dont see a Sell Tickets button, or it's grayed out, you will be unable to resell your tickets on our site. Ticketmaster cannot guarantee seating for any event that is sold as General Admission (GA). We feel your pain. The Forum parking price depends on the parking service: The Forum Parking Pass. When youre entering with a mobile ticket, youll need to show the real thing on your Ticketmaster app or phones wallet app. Many resale ticket sites allow sellers to list tickets for shows that havent gone on sale yet and the seller doesnt even have possession of the tickets (speculative tickets). Enter the 10 digit customer service number on the back of your card 27 Reliques 3 yr. ago La plateforme Fan certifi aide les artistes mettre un plus grand nombre de leurs billets entre les mains de fans qui souhaiten UPDATE (Feb 14): Bruce Springsteen and The E Street Band have added new dates to their 2023 tour! Ticketmaster - Access to Iconic Live Events Shop online for verified tickets to all kinds of awesome live events and performances. What is American Express Preferred Seating and what is presale? If you edit your registration more than once to correct a mistake, such as changing the date of a selected show, we only keep the last registration that you submitted. This will also varies by event. Your credit card and name can only get you into line once. You dont need an offer code for Amex Presales or Member Onsales. THE ROLE. It can seat you within a section, it might take you to the front rows while Amex Seating or Member Onsale seats you would put you farther back. 1. The list price for a Resale Ticket is set by the ticket holder who is reselling it. Your coverage includes the ticket price, taxes, convenience fees, and shipping charges, along with all other event-related items that have been added to your order, like parking, up to a maximum of $10,000. No, that code was to verify your phone number and registration. Optional, only if you want us to follow up with you. In 2018, Event Organizers chose to make less than 4% of events on Ticketmaster non-transferable. Sample list of eligible American Express. Covered reasons include illness, airline delays, traffic accidents, and more. Your text will include a unique access code and a link to the ticket sale. There are times they won't offer an aisle seat presale though and it will be built into another presale. Note: Whether an event has a Verified Fan sale or not is determined by the artist, team or event organizer on an event-by-event basis. The easiest meetup spot at any venue is always your seats. Confirm and click Send. You can easily update your delivery method here. The ability to purchase tickets is always determined by supply and demand, and can never be guaranteed. NPR Freakonomics: We use a lottery-style process to select which registrants receive a Verified Fan access code and which are put on the waitlist. Ticketmaster is the Official Ticket Marketplace for thousands of the world's biggest events, performers, teams and sports leagues including the NFL, NBA and NHL. To access this booking method, choose the option "Select your own seat" when you are on the event page. When you select the Mobile Entry delivery option at checkout, or when Event Organizers decide an event should be Mobile Only, you wont be sent physical tickets or emailed tickets to print so make sure your phone is charged and ready to go. These options are always selected by the Event Organizer. There are three ways to activate your American Express card. Find the event you want to attend on Ticketmaster. Unless you're an insider, most big concert seats are gone before the sale opens. Live Event Ticketing Report. GENERAL TRACK is Genarel Admission and STANDING ROOM ONLY area (NO SEATS). When resale tickets appear on Ticketmaster, we ensure that they are verified, meaning the ticket you buy is the ticket you get. Here are a few examples of presales and how you can get access: Venue Presales Interactive seating chart for Dodger Stadium. 2. Keep in mind that resale tickets can often exceed the original face value price of the ticket since the seller not the artist sets the price. American Express Preferred Seating is available with eligible American Express Cards. ","anchorName":"#which-credit-cards-offer-an-american-express-preferred-seating-code"},{"label":"Compare American Express credit cards for Preferred Seating","anchorName":"#compare-american-express-credit-cards-for-preferred-seating"},{"label":"Ticketmaster deals","anchorName":"#ticketmaster-deals"},{"label":"Bottom line","anchorName":"#bottom-line"},{"label":"Frequently asked questions","anchorName":"#frequently-asked-questions"}]}, 80,000 points after spending $6,000 in your first 6 months. Talk to Someone There are three ways you can contact Ticketmaster for customer support. * A Verified Fan access code does not guarantee tickets, it just gives you access to join the sale. American Express with Ticketmaster - Preferred Seating Access and SSO Account Connection - Frequently Asked Questions About the Partnership What does American Express partner with Ticketmaster to offer? But you will have the opportunity to buy tickets before theyre available to the general public. We will ensure you get into your event by setting up your tickets at the Venue Box Office Will Call location. Heres what you should know about the card. For additional information, read our blog post, Updated Information About Event Status, Refunds, and Options. We are focused on using new technologies and building new products that help ensure tickets end up in the hands of real fans. If you purchased ticket insurance during checkout, and cant attend an event for any covered reason, youll be reimbursed up to 100% of the ticket price. If you (the person attending the concert) register for the Verified Fan sale, you can have your parent/guardian enter their payment information during checkout. Certain venues may host presales. Some tickets are made available to a certain group of fans before the general public, usually to recognize those in fan clubs and customer loyalty programs. If you (the person attending the concert) register for the Verified Fan sale, you can have your parent/guardian enter their payment information during checkout. Your access code is unique to your account and for this reason, you cannot share your code with friends or family. Citi Preferred Tickets are an allotment of tickets that have been set aside just for Citi credit card or Citibank Debit Card customers. Enter your Amex Offer Code in the ticket search bar. Tickets will be available on a first-come, first-served basis. 3. Sometimes there simply arent enough tickets for everyone. How do I know if I'm eligible for American Express Preferred Seating? Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Chase Preferred Seating Chase Preferred Seats are some of the best seats in the house that are exclusively available for Chase cardholders to purchase via Ticketmaster. The Amex Preferred Seating offer code is the 10-digit customer support number on the back of your credit card, without hyphens. Is this through the Ticketmaster site or some other way Kclark725 3 yr. ago Figured out the preferred seating. Any request for a refund, credit, or exchange is governed by our Purchase Policy, Terms of Use, and the Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19). 2. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects . Fees, including our portion of the fees, vary by event and cover the costs of the services we provide to venues, promoters and fans, including developing new technology, customer support, fraud prevention, marketing and other services. Ticket Access Card Members get access to presales and dedicated tickets to some of the most talked about events in sports, music, theater, and more. If they arent or if your event is canceled, you can get your money back. American Express Preferred Seating is a benefit reserved exclusively for eligible Card Members who connect their Card with their Ticketmaster account. Our Help Center can assist you in finding answers to the most common questions. Dont hesitate to get in touch with us. This allows us to monitor traffic and give fans time to select their tickets and successfully checkout. Compare American Express credit cards for Preferred Seating, Amex removes balance transfer offers on several major cards, How to activate an American Express credit card, Hilton Honors Surpass Card from American Express review, Blue Cash Everyday Card from American Express review, Blue Cash Preferred Card from American Express review. Quest-ce que Fan certifi? Must purchase tickets no later than 7 days before the day of show. Add the artists and teams you love to your favorites on your Ticketmaster account. Please see our Purchase Policy for details. Spend in categories like airfare, gas and groceries and collect points that take you around the world. Dont have a smartphone? N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, Ticketmaster bets on smarter tickets to outsmart fraudsters, I was scammed by a ticket scalper - dont make my mistake, We actively cancel tickets listed for sale on our website when we suspect they were purchased using bots, We work closely with law enforcement to identify and go after bot users, Working with teams and artists, we have built new products to help them get tickets directly to their real fans, Our Verified Fan registration program and our new digital ticket platform have been used across thousands of events getting tickets to fans at fan-friendly prices, We have also helped teams and artists dynamically price tickets to ensure they rightfully receive the benefits of market pricing, instead of their profits going to scalpers or resale ticketing sites, We do not allow speculative tickets on our website. Stop the Bots from Killing Broadway, Lin Manuel Op-Ed, Couldnt get BTS Tickets? All Card Members enjoy this perk including Card Members from other countries outside of the US. If you are an eligible Card Member who has connected your Card to your Ticketmaster account, your eligibility has already been saved to your Ticketmaster account. , it just gives you access to join the sale. About American Express Preferred Seating and Unlocking it for this Event. If youre sent a code you should join the presale as soon as possible for the best chance to get tickets. And if you're asked for a code, just enter the first six digits of your Chase credit card account number. Whether you want to get right in the action or snag a virtual seat, your Card helps get you to the front of the line. When a ticket is offered for resale on our marketplace, that price is chosen by the reseller, such as another fan, season ticket holder, or a professional ticket seller. With Amex presales weve researched, there was no distinction between normal seating and Preferred Seating. And for resale tickets where the original ticket was sold through another ticketing company, and then posted on Ticketmaster, we provide a money-back guarantee. For many events there is much greater demand for tickets than there are available seats, particularly for great seat locations, and competing with thousands of other fans who are also trying to buy tickets to your favorite show, concert or game can be time-consuming and frustrating. Its different from American Express Seating or Member Onsales, where some seats are open to all Amex cardholders. For any ticket insurance refunds, please contact the insurance provider. How to add Favorites: That means you can count on us to provide you: 100% Real Tickets When it is time to buy tickets, Ticketmaster will send you a text message with a unique code. These listings are a result of bots and professional sellers assuming they will be able to purchase tickets and flip them to fans for a profit. Pearl Jam and Verified Fan, Billboard: How to Sell Your Tickets: The aisle seat presales aren't always tied to AMEX or any other credit card/special presale codes, and will generally run during the first open presale on Ticketmaster, so you can use any card you desire. If you want to change the event date you selected after youve registered, you can make those edits while the registration window is still open. The tickets are associated with the Verified Fan account that was used for purchase, not the payment method used. Sign in to your Ticketmaster account with the same email and password used for your Verified Fan registration. Ticketmaster Rolls Out Next-Gen Digital Encrypted Tickets, Wall Street Journal: We work continuously to provide fans a smooth, safe and fair ticket buying experience. 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