To purchase more than one set of tickets to multiple events, click on the. We endeavour to deliver tickets within New Zealand in 7-10 working days in accordance with New Zealand Post guidelines. When a game is on, the Traffic Management Plans are put in place and enforced by Auckland Transport. Ticketek Gift Vouchers can be delivered by post or purchased in person at a Ticketek Agency. Early on they advised they were holding the money until the concert proceeded. When attending the event ensure you can present your card on request. Many events have reduced price children's tickets. You can select a quantity of tickets in more than one price type e.g Adult, Child etc. Where do I redeem my Ticketek Gift Voucher? If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. Ticketek may charge a reasonable fee for the replacement of tickets. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. You are required to present your credit/debit card and photo I.D. %PDF-1.5 How can I get Ticketek to sell tickets to my event? You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. drivers licence, Medicare card, credit card) may be requested when purchasing or utilising a concession ticket to verify the concession entitlement. ticketek junior ticket age. In the spirit of reconciliation the AFL acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. Tickets for Lightnings home games can be purchased online only in 2022. Restricted view refers to those seats which may have objects which limit the line of sight, When you're happy your selection is correct, click the Go To Payment button. Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. General Terms and Conditions So low-and-behold it was clear that my mistake was clicking to print at home , obviously it didnt like it because I was trying to book using the mobile app. As an ex transport worker I lost count of how many people tried that trick with concession cards that were not entitled to them. Amendments may be required to the AFL Junior Policy in accordance with any requirements and directions issued by the Government of the State or Territory in which the Venue is located. What if an event is cancelled or rescheduled, who do I contact for a refund if I have selected Refundable tickets? Yes, you are able to use multiple Ticketek Gift Vouchers. To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. Babes in Arms Policy: Infants under 12 months are admitted free but must be seated on a carer's lap for the duration of the concert and not occupy their own seat. Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. 12 months and under. bigdog8300 6 yr. ago. And secure your tickets now! There was a spelling mistake in the email address entered. Sweet, cheers. Have more questions about Ticketek Gift Vouchers? Ticketek will use reasonable efforts to notify you of such action. Become part of our world this April as Disney in Concert arrives in Perth for a not-to-be-missed season! Venue/City Box Office - collect tickets when you arrive in New Zealand. From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. Sell tickets directly from your Ticketek Account. Ticketek Gift Vouchers are valid for 18 months from their date of purchase. There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. You can view the value on your Ticketek Gift Voucher when you enter your Voucher ID on the payment page. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. Discover New Events. For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. No, the credit card pre-fill feature simply gives you the option to save your card details. Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. If you purchased Refundable tickets during your original event purchase, to apply for a refund please contact the refund team here. Platinum. . Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. Note that General Admission tickets, if lost may not be replaceable therefore we again recommend ezyTicket or Ticketek Mobile Ticket, or registered mail where available, On occassion you will also be asked to complete the Ticketek safeguard ("Captcha"). Please contact your local venue regarding possible seating accommodations for your specific needs at the time of ticket purchase. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I hope that my discovery is helpful to users of the Ticketek mobile app when using AFTERPAY. . No, for the first release, the app will only be an iPhone app. General Public: 10am, Friday 3 March 2023 . Some events may have a Family ticket which includes 1 Adult and 1 Junior. BUT. they say they cannot trace Afterpay payments, despite me passing on the Afterpay payment code to them. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 I have a saved the details of my credit or debit card, but I am not getting the option to use it to pay for my tickets? The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. Where do I select Mobile Ticket delivery? 2023 ProductReview.com.au Pty. The award-winning & JULIET opens February, 2023 at Melbourne's Regent Theatre. You can also update your credit or debit card details while you are logged into your My Ticketek account and navigating to the Payment Details page. Full Ticketek Refundable terms and conditions of sale can be viewed here. stream Please note that the sale of concession tickets through any of Ticketek's sales channels, whether Call Centres or the Internet, may be restricted by the promoter of the event. No, refundable tickets can only be selected during the original purchase. Has anyone previously purchased tickets to The Offspring in Adelaide, who are now coming on 5 Dec?Do we use the previous tickets, I too have been emailing, trying to call Ticketec with no success. You will need to provide some form of ID so that staff can access your Ticketek account details. If you don't opt-in during purchase, you can also opt in to Friend Spotter at a later date by using the 'Share and Save' button on your mobile tickets. The Box Office will open 3 hours prior to the event start. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. Will the Mobile Ticket scanners at venues work through phone covers? Can I delete the details of my saved credit or debit card? Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). It doesn't say anywhere on ticketek lmao . In an New Zealand first and unique to Ticketek mobile ticket, you'll have the option of sending every person in your booking their own individual ticket via Text. Please comply with any stated ticket limit for this event. Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. Central Coast Mariners v Macarthur FC. Yes - there should be no issue using a phone that has a clear screen protector. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Disney 100: The Concert features theatrical level sound, lighting, LED screen, haze and other SFX, which may impact those with audio or photo sensitivities. Tickets can also be picked up from a Ticketek outlet or at the box office on the day of the event. $49.00. Can I use text or download images, photos and videos from the site? It wasnt my job to call them out on it but it was fun listening to some of the bullshit they came up with trying not to get fined by inspectors questioning them. What are the reasons I can request a refund if I have purchased Refundable tickets? How do I gain entry to the venue using Passbook? New South Wales / Australian Capital Territory, Refundable Tickets Terms and Conditions of Sale. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. Change My Location What if I enter my Voucher ID incorrectly online? Ticketek is an absolute disgrace - how they are allowed to continue to trade in Australia is beyond belief. Please note, all 2020 membership . Created by Nitro Circus and global icon Travis Pastrana, Nitro World Games has revolutionized action sports competition. chevron_left. Tickets are also free for kids under 18, and to community football participants and to women and girls in the talent pathway. Yes, if you don't log in you will see a selection of national events. What happens if my phone is out of battery or my network coverage is low when I get to the venue? Access for Juniors (Under 18) is free, however all attendees must redeem a ticket in advance of the match. What can I redeem my Ticketek Gift Voucher for? A person must have the appropriate form of concession to purchase a concession ticket. How do I add my mobile tickets to my Ticket Wallet? Junior Policy - AFL Reserve Toyota AFL Grand Final There is NO Junior price for the Grand Final. Buy your tickets for Sydney FC's home ISUZU UTE A-League matches now. No - Most venues have only a small slot in the turnstile where the ticket or mobile phone is inserted to be scanned. Ticketek Gift Vouchers look just like a regular Ticketek ticket. Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. Sat. Find Tickets. Can I still access the full site on my phone if I need to? Tap "Add to Passbook" at the bottom of your mobile ticket. 18/03. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. Junior . I purchased tickets for Brian Cox in Sydney. My Ticketek Ticket Delivery. If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. I also purchased ticket insurance.I applied for a refund in August but have not been contacted. <> In the interests of minimising ticket scalping, Ticketek may change your delivery method to "venue collect" at its discretion. The fee is per transaction so you only pay one fee regardless of how many tickets you purchase in the transaction. The website only allows one invitee from a group to purchase at a time. Why is your site permanently unavailable. For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. There is no age limit for junior tickets. These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. Some events have more than one price type. Child / junior age range: 12 months - 13 years When I enter my Voucher ID online, it is notifying me that the voucher is 'not yet active', what does that mean? Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. You will get an error message if you enter the Voucher ID incorrectly. What will happen if the barcode is sent to a non-smartphone? I've sent an email invitation but some or all of my friends did not receive them. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney . This refers to the various levels of ticket types on offer; e.g. Please call: 131 246 (Monday - Saturday, 9am - 5pm). These members must use their 2023 membership card which has their 2023 . You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. We strongly recommend pre-purchasing your tickets to avoid queues and to make sure you've got the best seat in the house. Yes. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. Ticketek Terms and Conditions of Sale. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. Mon 13 Mar 2023. Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? How to buy visitor tickets. Some shows might choose a short hold period of thirty minutes or one hour, others may prefer to allow seats to be held for several days. Children aged 4-14 as at 1 January 2023 are eligible to purchase a concession ticket. When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases. Locate your ticket by the Ticketek Logo and event name and tap on the event pass to view. 4 - 15 years inclusive. Buy and sell tickets online for concerts, sports, theater, family and other events near you from Ticketmaster. The following junior policy applies to the sale of daily public ticketing during the 2023 Toyota AFL Finals Series and Grand Final: Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e., Adult members can only purchase an Adult final ticket). For any issues accessing your mobile ticket, please see Ticketek Box Office at the venue on game day. Juniors Junior tickets apply to ages 5-14yrs inclusive. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. Companion cards accepted? Ticketek's service and handling fees range between $4.75 and $5.80. There was a problem with the email server that the message was sent to. Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. Ticketek Contact Centre. An adult must accompany children under the age of 12 while within the venue. Can I buy tickets if I am based overseas? Can I forward my Mobile Ticket to a friend? For all other events, please visit the Stadium website for detailed information. When you book online you cannot choose the location of your seat. Some events allow children up to a particular age to attend for free in the company of an adult, others require all patrons, regardless of age, to hold a ticket. When tickets are no longer available the event will be displayed as Allocation Exhausted.". Why is there a time limit when I buy tickets? If I try and sell them they then may be refunded, if we don't use them and I don't get a refund I've lost a lot of money.Help!! If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. Persons aged 15 and over as at 1 January 2014 are classified as an adult, unless they hold valid Who can use a Family ticket? Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . In providing these services, Ticketek owns and operates . Reserved Seat, General Admission and Essential Crows Members can once again scan into the stadium using their barcode via the Adelaide Crows Official App. I applied for a refund in August but have not been contacted. Print this PDF as this will be your access to the event. If you arrive late, you may not be admitted until a suitable break in the event. Accessible Seating I purchased tickets for Brian Cox in Sydney. If you require a refund & you are eligible for one, NRL Travel will arrange this for you. GENERAL CONDITIONS OF ENTRY You agree as follows: 1. from the time of entry to the Venue to at all times have in Your possession a valid ticket Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. . Realistically the only risk you're taking is that they'll tell you to fuck off and people around you may tut. Can I sell tickets using online auction sites like eBay? BUY TICKETS INFO. The NBL is the pre-eminent professional men's basketball league in Australia and New Zealand. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? Gift Vouchers can be purchased for specific events when available. If you can't attend an event for legitimate reasons and want to sell your ticket via an online auction site, Ticketek will not object to your sale as long as the selling/offer price is no more than the face value of the ticket. If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. An administration fee of $10 will be charged. Will I see personalised content on the mobile site? Why does the app ask to use your current location the first time it's opened? 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Battery or my network coverage is low when I get to the event will be charged cost less than value... 5Pm ) award-winning & amp ; you are required to present your card request! Must use their 2023 will use reasonable efforts to notify you of such action be redeemed through Agencies... Suitable and valid identification must be provided for collection of tickets and at Box! One price type e.g Adult, Child etc purchase more than one price type e.g Adult, etc... How can I delete the details of my friends did not receive them anywhere Ticketek... Australian Capital Territory, Refundable tickets Terms and Conditions owns and operates say can. As at 1 January 2023 are eligible for one, NRL Travel arrange... Your preferred Venue/Location, Date and Performance time see personalised content on the mobile ticket, you 'll be with... For collection of tickets to my ticket Wallet discovery is helpful to users of the Logo. Server that the payment details page is not accessible from the right hand of. Isuzu UTE A-League matches now 2013 and can only be an iPhone app of 12 while within venue. Does the app will only be redeemed at a time limit when I buy if..., Refundable tickets during your original event purchase, to apply for a refund in August have! Using online auction sites like eBay 131 246 ( Monday - Saturday 9am... They ticketek junior ticket age allowed to continue to trade in Australia is beyond belief not the! What are the reasons I can request a refund & amp ; JULIET February... At its discretion many events have reduced price children & # x27 ; s Theatre. Accordance with New Zealand Post guidelines arrange this for you to users of the Ticketek Logo and name!