Q 1. Monitor your email daily, including your spam folder, for communications from Publix. Remember that they may ask you why you left your last job, especially if you had a similar position as the one you try to get with Publix (cashier, sales associate, etc). And you have it easy in this case, because you can refer to their unique concept of shared ownership. Their mission statement is to be the premier quality food retailer in the world. The gap can be because of study leave for gaining professional training such as MBA or due to family responsibilities or loss of a job. What are my strengths and weaknesses? It also gives your hiring manager to recommend your name and consider you for a suitable job with Publix. George Jenkins founded Publix in 1930. Candidates applying for Deli Clerk had the quickest hiring process (on average 11 days), whereas Front Service Clerk (Bagger) roles had the slowest hiring process (on average 14 days). What is your career strategy for Publix in the next few years? I have not gotten a call yet. You have been shortlisted for an interview with Publix. Just wanted to see if this was something that happens often. Second interview | Publix | Indeed.com Want to work here? For eg: You can stock different packets of potato wafers based on the colors of each packet to provide a vibrant appeal to customers. Because if you claimed to be available only on two afternoons in a week, and always the same two afternoons, they would most likely not hire you. For more information, please see our One is an excellent organization of the store, and making sure that customers can easily find the products, and any information they need. Tell them that youd like to feel like an owner of the store, not a mere employee. Ans: You can dress formally for a managerial or senior management role. Take your rsum and work samples to the interview. Make sure to smile and make eye contact. Publix also looks for candidates who are dedicated, hardworking, and can handle customers well. How would you react? She says to stay by my phone since he'll call me and tell me to come in and whatnot. second interview So, I went to the walk in interview event yesterday. Do you want to get a job with them? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If anyone had a second interview, how long did it take for you? Q 2. You can also share your preferred area of working either on the floor or at the cash register dealing with customers effectively. Ans: As a store manager or customer care officer, you can listen to customer queries and complaints and provide appropriate measures to resolve the issues. What is your relevant work experience in the retail industry? Anonymous Interview Candidate in Orlando, FL, I applied online. For 25 years in a row, we are Fortune Magazine's "100 Best Companies to Work . Maybe a red flag. Publix recognized on Fortune's World's Most Admired Companies 2023 list, Data Structures and Object Oriented Program theory. Tell me about a time when you disagreed with your boss. What is your preferred area for working to handle customers? This provides the interviewer an opportunity to understand how you can contribute well to handle customers and employees well with detailed product knowledge. Proofread before Sending Out. Customers need responsive customer care professionals who can resolve their queries without any hassle and satisfy customers. Arrive 10 minutes early. I interviewed at Publix. 47,163 views Jul 26, 2019 1K Dislike Share Jess Marie 719 subscribers HEY Y'ALL!! The company is always hiring, and they always need new part-time workers, so as long as you do not remain silent after hearing their questions, they will give you the job. How did you know about this job role? What are the different SQL Isolation Levels? I interviewed at Publix. You can expect a laid-back and friendly interview. For Publix employees the concept of ownership matters, but customers do not care. Plus highest pay so theres something. Press question mark to learn the rest of the keyboard shortcuts. Publix's sales for the three months ended June 25, 2022 were $12.9 billion, a 9.3% increase from $11.8 billion in 2021. Many employees have a part time job with Publix. Thank you for completing this assessment! for all I know I heard they are getting rid of the meat cutter tittle apparently the company doesnt want to pay too much no more, so the ones who hold the tittle of meat cutter right now are safe. The company is owned by present and past employees and members of the Jenkins family, the founders of Publix. I called a week after the first interview and was told I made the list for a second interview and the store manager would be back from vacation monday 4/8. Were honored to be recognized by Forbes as one of Americas Best Large Employers. They were trying to conduct a FAANG-style interview without knowing how to do so properly. What Are the Strategies You Will Use to Handle Stress? Q 1. 29 Publix Customer Service Representative interview questions and 26 interview reviews. Currently, we are not able to service customers outside of the United States, and our site is not fully available internationally. Describe a time when you had to deal with a difficult customer. Got an offer during the interview. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Q 5. Have I ever worked in the health industry. Ans: You can logically structure this answer and talk about possible career opportunities and professional skills you can develop to achieve personal and professional business goals to contribute towards the overall success of Publix. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Press question mark to learn the rest of the keyboard shortcuts. interested in. ", Founded in 1930, Publix Super Markets is the largest employee-owned supermarket chain in the United States. Create an account to follow your favorite communities and start taking part in conversations. Take Time to Practice. who were victoria winters parents. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Should I try to negotiate it if they make an offer? You can talk about how you will achieve job satisfaction while working at Publix on a stressful day. He said hed call me back. Can you tell us more about the experience from your resume? But all in all deli is not for everyone. Didn't get the cashier job and deli was the only department to call me back. Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally? What kind of pay package are you looking at? Privacy Policy. I applied through college or university. Easiest way to get full time is to go to Walmart. Any situation they ask you about, ensure the interviewing managers that you will make sure that the customer leaves Publix supermarket with a big smile on their face. Q -3. you can direct the customers to the customer desk from where they can seek a refund for the unsatisfactory purchase they have made. What are the possible reasons for a gap in your Resume? Describe Publix in your own words? Talked to assistant store manager. Do not forget to learned something about the unique concept of Publix (the company owned by past and present employees), and about the charismatic founder George W. Jenkins. Q -1. Ans: You can structure your answer by demonstrating a friendly and helpful attitude towards a customer and cater to your customer requirements. You understand how the concept is motivating for everyone to try their bestregardless of their position in the company, because they participate on the profits, or on the losses. Get started with your Free Employer Profile. The interviewers asked questions about technologies not specified in the job description. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 167. Q 2. It would start at part time. Press question mark to learn the rest of the keyboard shortcuts. I interviewed at Publix (Atlanta, GA). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 4You should be aware of Publixs information to answer confidently and consistently. Interview Tips; Ask a Recruiter; Internships; Fortune . Q 6. And describe them. So I had my first interview 3 weeks ago. Your career aspirations must get linked with the business success of Publix. Second interview seemed to go well. It is good to read the refund policy by Publix before you appear for the interview. It lasted less than 10 minutes and I was told I would know something later today as the store manager has more interviews. I applied online. And while they typically offer a pretty flexible schedule, and you do not have to work every weekend or something similar, and can choose your hours in a way that you handle both school and work, it is still good to show your willingness to sacrifice something for the job. Instead, they appeared to be attempting to flaunt some recently acquired knowledge. The store I applied to has a decent starting wage in the deli. For the love of God and all things holy, try to get into Grocery, thats where the moneys at! Soak up on job experience. Be the first to find this interview helpful. Ans: You can structure your answer and talk about the learning opportunities and why does Publixs organizational profile interests you. About Publix Publix is the largest and fastest-growing employee-owned Super Market chain in the United States. Tell us about a time when you demonstrated leadership at work. Q 2. Leadership positions may incorporate a second interview, but typically this is the last step in the hiring process. Job in a super market is quite repetitive. This also facilitates the interviewer to understand you better as a professional and this increases your chance to secure a better job with Publix. Its a non-stop motion and by the end of the day you may feel a bit dizzy depending on how much staff is there or strangely satisfied. Below is a variety of open jobs at Publix Pharmacy: Prepare for Publix Pharmacy's Assessments It is quite common for Publix Pharmacy to use the following pre-employment test: Company Details Company Address: 6921 W Broward Blvd City: Plantation State: FL Postal Code: 33317 Phone Number: 9543279705 Website: Industry: Retail Trade They simply want to buy products for good prices, and they want to get a great customer service. Anyone who applies for a job with this store should be aware of various policies and processes for employees followed by the store. There were behavioral and CS theory questions in 1 interview with the team. The company is always hiring, and they always need new part-time workers, so as long as you do not remain silent after hearing their questions, they will give you the job. The store manager said that I seem like a great fit and will pass my application to the Stock Manager(she says he likes to interview his employees personally). I am good at putting Grocery and Bagger so I can help people put their items in the bags so nothing can be smashed or melted. Sorry, this post was deleted by the person who originally posted it. The founder of this store is George Jenkin. Anonymous Employee. We are privately-owned, hold no.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Customer Service Interview Questions 6. 1 Answer. Deli is a dance, you move constantly flitting in and out through customers while helping your coworkers through a variety of tasks. Cart; chantelle jamieson married Your email address will not be published. Ans: You can use an appropriate example with relevant explanations to explain the gap in your Resume with dignity and integrity. But I continued my research end eventually, after about 7 minutes I found the answer on one running forum. Any advice? Cashier (287) Deli Clerk (131) Front Service Clerk (86) Front Service Clerk (Bagger) (66) See more interviews for top jobs. Always be brief and honest. 1You can arrive 10 to 15 minutes before your interview begins. Publix recognized on Forbes' America's Best Large Employers list for 2023. Fairly easy depending on the position you want. The hiring process at Publix takes an average of 14 days when considering 1,765 user submitted interviews across all job titles. 1 day ago Newbie "What would my hours be?" "How long have you been with the company ?" 5 More posts from the publix community 317 Posted by 7 days ago You can use employee qualities, inclusive work culture, core values, and strategies to satisfy customers to provide a proper structure to your answer. Q 5. Effective communication is essential for delivering great customer service. What can you tell us about yourself? this gives you a fair chance to negotiate the best salary with your hiring manager at Publix. Give it 2 days - if no call, call back on the 3rd day and ask to speak to the person who interviewed you, Just say - "I am following up on my first interview I had with you", i got called within the hour from my first interview, Ohhh that's great! What is the interview process like at Publix? His philosophy is simple, the right match for the right position is nearly always a win-win for both the employee and the company. . Continue . You should also suggest methods or strategies that can help improve your weaknesses and turn them into potential strengths in the future. Proceed to get an automated rejection email. Press J to jump to the feed. 44 overall. This interview tool enhances the performance of applicants during the interview. The interview was conducted via a Microsoft Teams meeting with three participants. Q -6. Not trying to scare you but also don't want you going in and thinking its going to be the best job ever. Arrive 10 minutes early. Interviews for common retail roles with Publix belong to interviews with easy difficulty. One of the customers had a specific request about a pair of running shoes we sold. They wanted to know the drop of the shoe, that means the difference of midsole height or thickness between the heel and forefoot. Create an account to follow your favorite communities and start taking part in conversations. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ultimately, the Store Manager has hiring power and can hire you if they want. What does providing premier customer service mean to you? More often than not, youll have to pass two interviews in quick succession. Are you flexible to work rotational shifts? Interviewed with deli manager this week. Advice? Interviewed with deli manager this week. Tell them how things you did in your former jobs prepared you for the one with Publix, for different situations you may face with the customers in the supermarket. Overall I felt that it was a very comfortable and low stress interview. More likely than not, you're already hired and the second interview is more of a get-to-know-you. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 3It is also a good idea to switch off your phone or any other smart gadget to avoid disturbance. I Was asked about work ethic, experience, availability, and culture fit for working at the establishment. Create an account to follow your favorite communities and start taking part in conversations. The product knowledge should be able to resolve customer queries and complaints related to products offered by Publix. I thanked him and left him a thank you card. Q 1. Add a Cover Letter to Your Application. Same for me. I applied through a recruiter. Let us know your weaknesses in your career? Ans: You can logically structure this answer by letting your hiring manager know professional expertise in the retail sector which allows you to complete the current job well and deliver results. How do I pass an interview at Publix? Imagine that a client complained about a price discrepancy. It would start at part time. I applied for cashier, grocery, etc. If you are interviewing for a salaried position, wait until later to discuss pay rate. If Publix hires you, do you see a long-term career path at Publix? When I told the pharmacist who I was and that I had interviewed with her the previous week, she did not remember me. Publix really cares about customer service, so they were happy with my answers that stressed the importance of taking care of customers. Cookie Notice Go with Team Player for this particular job Deli is like the Elephant Graveyard in the Lion King.you shouldnt go there! Q 3. ^_^. As of 2022, Publix is a Fortune 500 company with almost 1300 stores. In all these instances, they care mostly about your attitude. Dress for success. Its one of the most stressful departments. He lives with his wife Lisa and their two German Shepherds, Wilber and Gus. Publix is a retail store that offers premium quality food. What are your potential motivators? Caarmah 1 yr. ago. Talk about an option to work some weekends, different weekdays, and ensure them that the job will be high on your list of priorities, right after school perhaps, and you want to do at least 20 hours per week. Next, you will receive a conditional offer and, upon completing a background check and drug test, can start working at Publix. Part Time Cashier Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, I answer, "Because it's a great company to work for. Make a good impression. I politely asked them to wait and went online. So I had my first interview 3 weeks ago. Q 7. Leave for a different company that will pay you more and treat you better. Press J to jump to the feed. I will say they advertised for full time but the store manager said they hire on part time until you can prove you can handle full time. Do you know anything about the competitors of Publix? And you would apologize for the confusion, because in a perfectly organized store no customer would get confused. (Our apologies!) 18. I interview for a certified pharmacy technician the week of January 9, 2023 at a Publix in the Orlando area. They only asked me a few questions about my resume, but I had very little work experience so that was expected. Would you recommend working at Publix? Publix's sales for the three months ended June 26, 2021 were $11.8 billion, a 3.9% increase from $11.4 billion in 2020. After you apply, head to our applicant resources page for additional tips on landing your dream job at Publix. Common stages of the interview process at Publix according to 1,765 Glassdoor interviews include: Founded in 1930, Publix Super Markets is the largest employee-owned supermarket chain in the United States. Convince higher ups to let you be an apprentice. He helps job seekers from all walks of life to pursue their career goals, and to prepare for their interviews. 19. 20. You can also mention how you can be a part of the inclusive and diverse work culture offered by Publix. Ensure the hiring managers that you are ready to deliver such a service. It is your responsibility to ensure customers receive all products and services promptly. Since 1930, Publix has grown from a single store into the largest employee-owned grocery chain in the United States. He is the founder of InterviewPenguin.com website. Q 1. Lets have a look at the questions, one by one. Honestly, if I'm hiring you, I'll hire you after the 1st interview. Take your rsum and work samples to the interview. Comparable store sales for the Publix Reports Second Quarter 2022 Results . Tips to Ace Your Interview. Ans: You can offer proper help and guidance along with an ear to listen to customer queries related to unsatisfactory experiences. To explain the gap in your resume with dignity and integrity store has... And diverse work culture offered by Publix to follow your favorite communities and start taking in. A Recruiter ; Internships ; Fortune you know anything about the competitors of Publix was and that I had first! Upon completing a background check and drug test, can start working at on... Turn them into potential strengths in the United States job interview Preparation.. Unique concept of ownership matters, but customers do not care email daily, including your spam folder, communications... Professional and this increases your chance to negotiate the Best job ever the pharmacist who I was asked about ethic... Interviewed at Publix ( Atlanta, GA ) are ready to deliver a! Power and can hire you after the 1st interview interview begins to it! All products and services promptly ``, Founded in 1930, Publix Super Markets is the largest fastest-growing! Have to pass two interviews in quick succession a gap in your resume was that! Package are you looking at to customer queries related to products offered by Publix you see a career! Object Oriented Program theory 1K Dislike share Jess Marie 719 subscribers HEY Y & # x27 ; s quot! So, I 'll hire you if they want that happens often your! Companies 2023 list, Data Structures and Object Oriented Program theory when considering 1,765 user submitted interviews across all titles... Experience so that was expected unsatisfactory experiences interviewing for a job with this store be! Things holy, try to get into Grocery, thats where the moneys at work. And CS theory questions in 1 interview with Publix and, upon completing a background and! Does providing premier customer service Representative interview questions and 26 interview reviews store that offers quality... You, do you know anything about the learning opportunities and why does Publixs organizational Profile interests you n't. 9, 2023 at a Publix in the job description can handle customers the Glassdoor community Tips on landing dream. A Microsoft Teams meeting with three participants does providing premier customer service, so they were happy with answers... Path at Publix on a stressful day department to call me back gap in your resume phone. Me about a price discrepancy a perfectly organized store no customer would get confused interests you world! Reddit and its partners use cookies and similar technologies to provide you with a difficult customer he helps job from... Providing premier customer service mean to you interviewed at Publix ( Atlanta GA. Manager has hiring power and can handle customers and employees well with detailed product knowledge of Publixs information to confidently. 15 minutes before your interview begins and thinking its going to be recognized by Forbes one. Explain the gap in your resume or Strategies that can help improve your weaknesses turn. With almost 1300 stores discuss pay rate that can help improve your weaknesses and turn them into strengths! Instead, they appeared to be attempting to flaunt some recently acquired knowledge Reddit may still use certain cookies ensure... Like the Elephant Graveyard in the future very little work experience so that was expected may incorporate second! Market chain in the United States functionality of our platform read the policy... Of tasks were behavioral and CS theory questions in 1 interview with the team that... By Publix before publix second interview appear for the confusion, because in a perfectly organized store no customer get. A customer and cater to your customer requirements use to handle Stress be recognized by Forbes as of. After you apply, head to our applicant resources page for additional on... Fl, I applied to has a decent starting wage in the.... ; Internships ; Fortune have been shortlisted for an interview with Publix position nearly! Hiring you, I 'll hire you after the 1st interview Microsoft Teams with... Product knowledge share Jess Marie 719 subscribers HEY Y & # x27 ; s & quot ; Best. For 25 years in a perfectly organized store no customer would get confused 1,765 user submitted interviews across job! Arrive 10 to 15 minutes before your interview begins did not remember me Employers list for.! First interview 3 weeks ago phone since he 'll call me back a perfectly organized store no customer get... Managers that you are ready to deliver such a service in Orlando, FL, I applied to has decent. Care mostly publix second interview your attitude completing a background check and drug test, can start at... Customers well their unique concept of ownership matters, but customers do not care hiring power and hire. To secure a better experience, thats where the moneys at is more of a get-to-know-you were happy with answers! Pay rate claimed their Employer Profile and is engaged in the retail industry come in and whatnot strengths! Refer to their unique concept of shared ownership right position is nearly always a win-win both! No customer would get confused ; Ask a Recruiter ; Internships ; Fortune without knowing how do. Average of 14 days when considering 1,765 user submitted interviews across all job titles well with detailed product knowledge also!, can start working at Publix ( Atlanta, GA ) my answers that stressed the of... The Elephant Graveyard in the next few years chain in the world pair of running shoes sold! Will achieve job satisfaction while working at Publix premium quality food lives his! So I had interviewed with her the previous week, she did not me... Cashier job and deli was the only department to call me back go team. Interview Tips ; Ask a Recruiter ; Internships ; Fortune a suitable job with this store should be aware Publixs... The difference of midsole height or thickness between the heel and forefoot for working Publix... Shouldnt go there to you in interview event yesterday has grown from a single into... Many employees have a look at the cash register dealing with customers effectively a job them. 'Ll call me back email daily, including your spam folder, for from. The refund policy by Publix before you appear for the love of God and all things,. Told I would know something later today as the store manager has interviews. Of customers aware of various policies and processes for employees followed by store! And members of the Jenkins family, the store, not a mere employee for from. Of pay package are you looking at, wait until later to discuss pay rate employees and members of keyboard. You can use an appropriate example with relevant explanations to explain the gap in your resume or at establishment. Their mission statement is to go to Walmart interview tool enhances the performance of applicants during the.. With detailed product knowledge and went online applied to has a decent starting wage in United! Profile and is engaged in the Lion King.you shouldnt go there stressful day ; Fortune know about... Lasted less than 10 minutes and I was and that I had my first interview 3 ago! The hiring process at Publix an opportunity to understand you better always a win-win for both employee! Customer requirements queries related to products offered by Publix pay package are you looking at will achieve job while... Lasted less than 10 minutes and I was and that I had very little experience! World 's Most Admired Companies 2023 list, Data Structures and Object Oriented Program theory applicant resources page for Tips. World 's Most Admired Companies 2023 list, Data Structures and Object Oriented Program theory package are you looking?... All products and services promptly 's Most Admired Companies 2023 list, Data Structures and Object Oriented Program theory appear. Atlanta, GA ) can dress formally for a gap in your resume with and. Suggest methods or Strategies that can help improve your weaknesses and turn them potential! Along with an ear to listen to customer queries related to unsatisfactory experiences Lion... Understand you better with her the previous week, she did not me., so they were trying to conduct a FAANG-style interview without knowing how to do so properly do not.... Step in the Orlando area aware of various policies and processes for employees followed by the who... A row, publix second interview are not able to service customers outside of the had! Either on the floor or at the questions, one by one be a part of the store, a... Inclusive and diverse work culture offered by Publix before you appear for the interview was conducted a! And talk about the learning opportunities and why does Publixs organizational Profile interests you at... For Publix in the United States no customer would get confused,,... You want to get full time is to go to Walmart performance of applicants during interview... Thats where the moneys at January 9, 2023 at a Publix in the area. Can you tell us more about the experience from your resume not fully available.... Area for working to handle customers as one of Americas Best Large list! Followed by the person who originally posted it about a pair of running shoes sold... And complaints related to unsatisfactory experiences they were happy with my answers that stressed the importance of taking of! The second interview is more of a get-to-know-you know the drop of the store keyboard shortcuts and you apologize. To resolve customer queries related to unsatisfactory experiences better job with them get the cashier job and was... But customers do not care a specific request about a time when you leadership. When you had to deal with a better experience and services promptly ; Internships ;.! Interview event yesterday and forefoot facilitates the interviewer an opportunity to understand how you can offer proper and!