I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. To fix this, you need to clear the system cache partition, which is accessed from your phones recovery screen. Once your phone is off, wait 30 seconds and turn it back on. The breach, which occurred between June 8 and June 10, reveals a "very small. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. My phone is an iPhone XR and it is unlocked. Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. Ensure that the "Cellular Data" and "Enable LTE" are both enabled via your device's "Settings" menu 4. Mint Mobile is a good fit if you: Want an affordable cell phone plan. However, I have hit a serious issue as of this morning with getting no cellular data. Mint Mobile: 10GB data | Unl. Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. Login (using the password I set during activation) doesn't work with either my old number or my temporary one. To check this: Not always. I have the 4Gb plan and pay $15/mo. Enjoy free shipping on all orders by entering this Mint Mobile promo code. Ultra Mobile's Mint Mobile prepaid service offers unlimited talk and text, a free SIM card, nationwide coverage, and the ability to use your device as a mobile hotspot. Hi, I have been with MintMobile for the past 5 weeks with no problem. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Go over there and see if thats the case. 3. If you put your phone in Airplane Mode, it will disconnect from the Mint Mobile network. Select the "Cellular" menu option in the first section of the menu 3. Author: Amie Clark | February 20, 2023. Changing this is simple. I'm glad that you got it working in the end! Can I bring my current phone to Mint Mobile? Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. Just weird that it worked fine and now wont lol. Press question mark to learn the rest of the keyboard shortcuts. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. This time the Network Operator stayed as Mint instead of going back to Emergency Only. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. Tried a second trial as well with the same results. I called Support: No issues with Patricia, who was patient and tried her best to help. Its an iPhone 8. This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. Shes not tech savvy. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. Updating your firmware might eliminate the bugs on the phone. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. When re-inserting the SIM, make sure to place it in the correct position. Older devices may not have as strong of a built-in antenna as newer devices. What is needed for check IMEI? Trying to add a new APN but it isn't saving. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Boost Mobile unlimited for $25 per month. Is Mint Mobile Really Unlimited for $15? I'm sorry to hear that you're having issues with your service. Then you might have turned on Airplane Mode. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. Enjoy a range of . Press J to jump to the feed. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. I talked to their Care Representative and my phone is compatible. US Mobile Customer Service. After inserting the SIM correctly, check if theres service on your phone. It was also named the "millennium bug" because it was associated with the popular (rather than literal) rollover of the millennium . If your Mint Mobile has no service, reboot your phone. First troubleshooting step: turn off Wi-Fi. If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. With plans starting at $15 per month, Mint Mobile is one of the least expensive services around. Got my SIM card today and successfully activated it. Tap the current default limit and enter your desired limit. Select the amount of roaming credit youd like to purchase. If you use a lot of data, you can purchase more data that's only good for your current billing cycle. Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. My APN is set to "ultra" now but the data issue has not been resolved. In the other, I used a new trial sim card and could not get it to work. So, here's a list of the things I did today. The most common way to fix issues with data connection is by turning your phone on and off. Are you unable to connect to the internet with your Mint Mobile SIM? New to Mint? Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. The company's plans are available in increments of 3-, 6-, and 12-months. Downdetector only reports an incident when . I changed back to 5G and made another call and it worked. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. If thats the case in your networks APN settings, make sure it says IPv4/IPv6 instead. Then pull down the Power-Off slider that appears on the screen to turn off the phone. Go to Settings -> Network & Internet -> Mobile network -> Preferred network type, then switch to the one that best suits your phone. It didnt work either. Here are some tips on how to get it back. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. The system will ask whether you want to get a new number or keep your current phone number. If neither is available, I just see an X. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. Tickets? The most common way to fix issues with data connection is by turning your phone on and off. If the nano-SIM card doesn't work . Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data The data is 4G LTE or 5G if you have a 5G phone. Sign in and select UpRoam from the main menu. As such, you may need to get a new SIM. Mint subscribers can easily stay connected while exploring the world with UpRoam, Mint Mobiles international roaming feature that not only covers data, but calling and text as well. However, I have hit a serious issue as of this morning with getting no cellular data. How do I activate a Mint Mobile SIM card and get a new phone number? Go to Settings -> Network & Internet -> Data Usage.. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Bags? Once again, this option isnt available on all devices. Scan this QR code to download the app now. Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. Sounds like APN related. Employees. 18.7 Mbps. Remove your SIM card from the SIM tray, then put the SIM card back. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES However, youll need to set up alerts and limits in your mobile carriers account. No service, but.. Hi, I recently switch from T-Mobile and ported my number. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Tap on the top of your screen. Just because you see a network type, it doesnt mean mobile data is working or available. Luckily that worked for my phone. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. Slide the Restart button on the screen to power cycle the phone. Turned select automatically back on again. Packed. With my phone it was automatically selecting the network operator. Once on Wi-Fi, you can also link your Android device to your Windows PC. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. The process should only take a few seconds. It activated and Mint saw everything working on their end. 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