on the login page Click or tap Reset it Enter your email address Click or tap Reset Password Cookie Notice Instacart has been known to inactive user accounts, often due to unforeseen circumstances. If you don't see the password reset email within a few minutes, please check your junk/spam folder. To make changes to your name, email address, phone number, or password, follow the directions for the website or app. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. If you find out that your account is in fact locked, don't panic! Unfortunately, the online help center requires you to log in to get help. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. Are you looking to cancel your upcoming monthly or yearly. Download the Instacart app or start shopping online now with Instacart to get groceries, alcohol, home essentials, and more delivered to you in as fast as 1 hour or select curbside pickup from your favorite local stores. If successful, your site receives a CSRF token and an authorization code. To reset your password. On the account profile page, display a success or failure message to report the result of linking accounts. I've been an Instacart Express member for years. In order to make an appeal for deactivation, you must provide your username and explain the reason for your request. Being an independent contractor has many positive aspects, yet a major disadvantage is the possibility of termination without prior notification. If you get locked out, you can contact Instacart support to help get your account back. At the top left, click the 3 horizontal lines. Update April 30th, 5:30PM ET: Added a statement from Instacart. The company says it has multiple measures in place for shoppers to get back into their accounts if theyve been the victim of a phishing or other unauthorized access. If someone finds your note, they could get into your account. Click Your orders. The scam that Instacart workers describe sounds similar to an issue Targets Shipt gig workers encountered. In a few moments, you'll receive the code via email or SMS text message. The account profile page displays the, If a 200 response is returned, the Instacart account is linked already. All Rights Reserved, By submitting your email, you agree to our. Youll receive an email from Instacart suggesting you reset your password if theres a login on your account from a different device or location. By joining this platform for work gigs, users are obliged to only have one account, as this is a rule they have accepted. Then, you can know what to avoid to keep your account safe. Please noteaddress changes will go into effect for orders placed after you make the updates. Please reach out to Instacart Care, and we can assist you. Once you get the email, select Confirm in the email. You'll receive an email from OneTrust with further instructions. Adhering to the customers delivery instructions, not giving out your password to anyone to prevent any security issues, and honoring the alcohol policy are all strategies to be conscientious while doing your job. On a checkout page, prompt customers to link an Instacart account with Instacart+ membership to receive free delivery. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Some Instacart shoppers claim that the company has wrongfully terminated their accounts in response to fraudulent activity, locking them out of future earnings until they get reactivated, CNN Business reports. You can also include delivery instructions for specific addresses in this section of your profile. Instant Cash Out also needs to be available in your . Consider the following recommendations in your implementation plan: For an example of a customer journey, see Account linking. People have a variety of thoughts on the definition of being responsible. Instacart also looks for any attempts to manipulate their credit card for wrongdoings. Now you'll be asked to confirm your account. Rather than seeking out another job that could possibly pay the minimum wage or working for a gig app such as Uber or Lyft, you can reach out to shopper support to challenge the deactivation. Sign up Unable to load external reCAPTCHA dependencies! Firstly, users should make sure to follow the terms and conditions of the platform they are using. Please noteif you use Facebook or Google to log into your account, youll have to update your account information in your Facebook or Google account. Good luck! Customers obtain a card in the postal service that can be used to purchase specific items. Plus, your first grocery delivery is free! Luckily, you can get your account back if you contact Instacart. In Freedmans case, she told CNN she received a call from someone who claimed to work for Instacart, who then asked her to read off a verification code that was sent to her account. Does Amazon Flex Have A Referral Program. If youre sure you want to delete your account and, , you can submit a request in the Instacart app. Sometimes Instacart may suspend customer accounts as a security measure to prevent fraud. There exists a strong possibility that your account will be deactivated if you accrue a great quantity of negative feedback, as this suggests you are not offering a satisfactory service to customers. Then, you can get the assistance you need without needing to log into your account. If you work for Instacart, you can make good money. You can continue placing orders during these 30 days. Tap an order to view its status. Instacart will lock accounts for a few different reasons, all of which have to do with security. In short, if you're always insanely late, you're going to get deactivated either from a bad rating or Instacart flagging you for being unprofessional. You'll see your email address or phone number on the screen. Even though you dont have somebody looking over your shoulder while working, conducting deliveries and shopping for Instacart still needs to be done with a professional demeanor. Get a bigger bang for your buck with Instacart's referral program. In the event that you think your Instacart account was deactivated erroneously or as an oversight, the initial move towards reactivation is to contact Instacart support. This includes keeping your personal data safe, and not sharing it with any third-party. Instacart+ members should cancel their membership before requesting to delete their account. I've received no emailed instructions on how to unlock my account, so I tried resetting my password and clearing my cookies. You can add, update, or remove delivery addresses at any time on your account. Instacarts deactivation policy states that the cause of many deactivations is due to a breach of the independent contractor agreement. Follow the steps here. Then I got emails that my number and email had been changed. For best results, download the latest version of the Instacart. Begin typing to search, use up and down keys to navigate, enter to select. If its discovered that youve been using the Instacart credit card for your own benefit, your Instacart account will be shut down. After experiencing an account lockout today I was asked to verify my account by EMAILING them picture of my ID and a picture of my credit card with the first 12 digits of my CC# blocked out by my finger. If your account appears to be suspended, you wont be able to place any orders. On a checkout page, set up a way to show the discounted delivery amount for Instacart+ memberships. Then, they can send you something to help reset your login details. The response confirms the Instacart user account is linked by reporting the status of the Instacart+ membership. In this sense, you don't really have to keep your receipts. Consider why Instacart may lock your account and how to get it back. The grocery aggregator announced Wednesday (Dec. 7) the launch of a pop-up online shop for items eligible with Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs), featuring items . The solution is usually to contact Instacart to reset your password. Log in to your DoNotPay account and locate the Unban My Account product. When a customer receives their Instacart order, they get an email receipt of everything they paid for. Crypto company Gemini is having some trouble with fraud, Some Pixel phones are crashing after playing a certain YouTube video. And it's safecontactless delivery is available. Co-shopping is not an option when employed by Instacart. I received an email on Jan 1, saying my membership was canceled. Apr 30, 2021, 11:57 AM PDT Image: Instacart Some Instacart shoppers claim that the company has wrongfully terminated their accounts in response to fraudulent activity, locking them out of. I lost my account for the week and when I got it all back, I had a 4.6 for 3 weeks, working 100 x $7 batches to climb out of the dizzying mess!!! A more secure option is to use a password manager. Someone called me today claiming to be ic. If someone hacked into your account, you may also get locked out. Youll need to contact Instacart and prove that the account is yours. In-app account deletion is unavailable on Android devices at this time. Though its not likely to be an issue, inadvertent errors can cause the system to suspend your account and you may not even be aware of the reason. Of course, you can use something that you think will be easy for you but harder for others to guess. Tap Send Security Code. Begin typing to search, use up and down keys to navigate, enter to select. I've been an Instacart Express member for years. Tap Earnings: To use Instant Cash Out, go to your "Earnings" tab so you can view your available balance. Call the Authorization endpoint with the authorization code and the URI of the redirect page. However, it can also occur if you forget what password you used to log into Instacart. Delivery service Instacart is rolling out a new Uber Pro -like incentive program for its shoppers called Cart Star. Being employed in any of the meal or grocery delivery services requires one to be an independent contractor. Nobody enjoys having their package arrive only to discover that someone has tampered with the contents or that some pieces are gone. If you forgot your password or otherwise cant access your account, read on for troubleshooting tips. 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