Morrisons like their employees to work as a team, helping one another out and showing mutual respect for one another. Then contacted shortly after inviting me to an induction. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Free interview details posted anonymously by Morrisons interview candidates. Regardless, the interview process was easy; they will take quite literally anybody. Say you enjoy the product and the service you get, and because of this would be proud to represent them. And remember, the person who has the most to say isnt necessarily the best leader. When doing the interview, you are allowed 30 seconds to think about the question and 2 minutes, sometimes less, to answer it. Then completed induction alongside 5/6 other successful candidates. The process took 4 weeks. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. They read from a guide for the position. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Do you help them? Online assessment first then interview. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. Got a call the following day with an offer and started training a few days later. I interviewed at Morrisons in Nov 2022. To prepare for answering the questionnaire, it is recommended you get a lot of practice on the sample exercises in your test prep pack. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. 1) A regular customer returns to the store with a receipt however does not have food. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. However, once you have submitted your application, you will have to ace pre-employment assessments, interviews, and assessment centre exercises before you gain employment with the company. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Very simple, no pressure. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. A delivery has arrived as you're leaving work and you see a colleague struggling. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments. Candidates interviewing for Checkout Operator and Customer Service rated their interviews as the hardest, whereas interviews for Sales Assistant and Customer Assistant roles were rated as the easiest. I applied online. Hourly Pay posted anonymously by Morrisons employees. The interview process was relatively straightforward. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Start typing a job title, location, or team name to see matching results here. Also asked what is your biggest achievement to date. What is the interview process like at Morrisons? Interview was fine, took a few days to hear back from them. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Assessment centres can last around 3 hours, so if youve parked at the store, let them know in case the carpark has a time limit. The process took 1 week. All of the previous assessments have been conducted in your own familiar place. 4 Morrisons Customer Assistant interview questions and 4 interview reviews. Keep your explanation brief and to the point. It was a calm environment and easy going. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. What Is the Format of the Tests for Graduates? I applied online. Around 12 questions over 30 mins. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. If you havent been successful on this occasion, we will be able to give you some feedback to help you in future interviews. The process took 1 day. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. Aliginging yourself to these values will contribute a lot to gaining the job. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. Generally, you have 3 minutes to answer each section. Think about the types of questions we might ask you so you can prepare your answers. . Are you a team player? Would you offer a refund? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 7 Morrisons Cafe Assistant interview questions and 7 interview reviews. Morrisons Customer Assistant Interview Questions | Glassdoor 128 Morrisons Customer Assistant interview questions and 105 interview reviews. This is your opportunity to stand out from the crowd! I applied online. Tell me about A time here something hasn't gone to plan. 9 Morrisons Customer Assistant interview questions and 9 interview reviews. The process took 1 week. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Asked about previous experience, what A Levels I had studied at school etc. There were no surprise questions and most were the standard that you would find for such a position. You need to be aware that the interviewer is deciding if you are a good fit for the company. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. 2) You witness abuse (racial/homophobic) between to colleagues. Tell me about yourself. Give me an example of when you have had to deal with a difficult customer. They read from a guide for the position. Right to work in the UK | To get a headstart on this, try a free sample SJT here. Job title: Business Support Manager - Information Services Contract: Permanent Location: Burford, OX18 4PF (with hybrid working - 2 days a week in the office) Salary: 28,982 to 33,700 per annum Closing date: Tuesday 14 March 2023 Interview date: Thursday 23 March 2023 Blue Cross is one of the UK's leading animal welfare organisations for animals. Tell me about yourself. I interviewed at Morrisons in Nov 2022. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? 1 Month 49. Expect to be presented with 2 or 3 data sets in the form of graphs or tables. Also asked what is your biggest achievement to date. Around 12 questions over 30 mins. The manager was chilling and asked easy and basic answers. It looks at how you would deal with each one. There are places on teams for people to play a number of different roles. Ensure you have a question or two to ask when invited to do so. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. The testing process begins after you submit your application. I applied online. The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. Keep typing - there needs to be at least 4 letters to match jobs. No goodbye from anyone, I just had to walk out. Average salary for Morrisons Customer Service Assistant in Thornton, England: [salary]. The process took 1 week. Terms & conditions | Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. Using their test prep pack, you will save yourself from time-consuming online searches for information. The product cost 2 and they do not have a receipt, would you refund them? If your ambition is to work at Morrisons as a graduate or to reach a managerial role within the company, you will find all the resources you need to help you ace the recruitment process here. Take a deep breath and keep calm - nobody knows you better than you. Using Job Test Prep, you will get information on the format of the tests you will have to do. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. If there are companies that attract interview fees, tests, ticket reservations, etc. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Again, expect to be working under time pressure. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. February 7, 2022 Morrisons Customer Assistant Job Description About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Our stores are successful when we all work together to deliver a great experience for our customers, and our people make the difference Its challenging and fastpaced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers what they want Its why our customers . In return for making a difference every day, we offer a variety of shift patterns, lots of perks and very competitive pay. Online assessment first then interview. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. It was a calm environment and easy going. And youll be at the heart of the action, delivering a great service. Very simple, no pressure. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Prepare some questions to have at the end for the interviewer. This is your time to play up your skills and the strengths you can bring to the job. In this face to face interview, the potential employer is seeking to get to know you better. I interviewed at Morrisons (Glasgow, Scotland). Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Role Plays: 1 full-length practice test. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: Our customer assistants provide a great service and a buzz people enjoy. Then got invited to go through an online assessment centre. Asked a couple of questions and I responded. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. Prepare some questions to have at the end for the interviewer. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Nothing stressful. Was in person. The process took 1 week. We're Hiring! Weve 545 tractor units and 1,650 trailers. Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. Copyright AssessmentCentreHQ All Rights Reserved. Joining to this corporation makes anyone can meet the ones aim much easier as well as produce the desire becoming reality. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. The recruitment process is demanding for those reasons. Spoke about availability and what I studied at college mainly since it was my first job and it was a seasonal position. Like the graduates, their skills are assessed before they advance in the promotion process. 3) Give me an example of a time when you succeeded in life? Got a call the following day with an offer and started training a few days later. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Went into a meeting room with the hiring manager and had a relaxed chat. The interviewer was nice. I applied online. It's maybe not the best attitude to have if your a manager. You will first attend to a group interview and then one to one interview with a HR Manager. Want to work for a retail giant? Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Very simple, no pressure. You will have 3 minutes to complete each section. It's maybe not the best attitude to have if your a manager. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. 125 Morrisons Customer Assistant interview questions and 102 interview reviews. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Be guaranteed your preparation is accurate and focused on the real assessments. Internal vacancies | I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. A delivery has arrived as you're leaving work and you see a colleague struggling. Anonymous Employee in Milton Keynes, England, I applied in-person. The process took 1 week. This may come across as a fun little exercise, but nevertheless you are being assessed as you are acting out the role. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. I was also told that once they had finished I could just leave. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. It's why our customers keep coming back for more. Then mostly explaining the role/ asking min and max hours/ clothes size. Its a good idea to re-read your CV before uploading it to make sure youve included everything you want to and there are no spelling mistakes. 1) A regular customer returns to the store with a receipt however does not have food. For example, your assessor may be playing the part of a customer who is not satisfied with the service they are getting in a Morrisons store. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Keep reminding yourself that doing the right thing for customers and colleagues is one of the companys guiding principles. Walsall - Bescot. Completed online recorded video interview. They explain that the 2 cream donuts were not fresh. I interviewed at Morrisons. Interview preparation. I applied online. Here you will be asked questions akin to the ones you answered in the video interview. I applied online. 3) Give me an example of a time when you succeeded in life? I applied online. Anonymous Employee in Chelmsford, England, I applied online. Allow that to guide your answering. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Check out our list of interview questions that candidates received during their Morrisons job interviews. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. It looks at how you would deal with each one. I interviewed at Morrisons (London, England) in Jan 2018. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. Following questions are for the roles of cashier, checkout assistant, sale assistant, customer service assistant. Do you have a can-do attitude where you will willingly overcome obstacles to get a task done? Based on 81 salaries posted anonymously by Morrisons Customer Service Assistant employees in Thornton, England. Are you the perfect fit? This employer has not claimed their Employer Profile and is missing out on connecting with our community. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. I interviewed at Morrisons (London, England) in Jan 2018. Previous job roles involved taking on admin responsibilities . I interviewed at Morrisons in Jan 2023. Prepare some questions to have at the end for the interviewer. Shift Details: Flexible between 5.30am and 00.15am. Online assessment first then interview. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. I applied online. Also asked what is your biggest achievement to date. It's why our customers keep coming back for more. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. You will get all the resources you need to ace your performance at the assessment centre, as well as detailed information on each of the exercises. Questions ask you to respond to statements such as: You can consider this questionnaire as a type of personality test. 2) You witness abuse (racial/homophobic) between to colleagues. It was a calm environment and easy going. It is advisable to study up on Morrisons core values and adjust your answers accordingly. Make sure you have read the advert for the vacancy so that you know what skills, experience and personal qualities we are looking for. 3) Give me an example of a time when you succeeded in life? Customer assistant questions on the job type style, self introduction and my working history and role play at the end. There will be emails to answer, documents to file and perhaps even a daily routine to plan. Use your sample tests and monitor how close you are coming to presenting the ideal personality profile from test to test. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Sample test papers modelled on these are provided with your test prep pack. Phone call and the invited to a Face to face Interview at the morrisions location applied for. You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. Every day is challenging and fast-paced. What do you think makes our stores stand out from other supermarkets. Sorry - No jobs match your search term - try a different keyword? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Tell me about yourself. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Anonymous Employee in Chelmsford, England, I applied online. With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. I was a little shocked by her attitude towards refunds and the store. Reviews. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. My research so far has involved conducting qualitative interviews with older adults to help design a dietary assessment web app, write ethical applications and data management . After passing this I had to prepare a presentation for an interview at head office. Then completed induction alongside 5/6 other successful candidates. In this cut-e 12-minute test, you are required to answer 37 questions. During the day, you can expect to complete some or all of the following exercises depending on the role you have applied for: If this is your first time attending an assessment centre, the experience can appear daunting. Expect to be analysing data while under time pressure. Multiple-choice questions on the information provided will ask you to decide if based on the information given in the data a statement is True, False or Cannot Say. I was a little shocked by her attitude towards refunds and the store. How to Prepare for Prison Officer Selection Test? They like their staff to adopt the same attitude. Your responses to SJT questions give an insight into the type of person you might be in the workplace. Then contacted shortly after inviting me to an induction. Morrisons encourage their employees to grow and develop. Examples of achievements and good teamwork in your life. Tell me about A time here something hasn't gone to plan. A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! Morrisons places a strong emphasis on providing their customers with good service and engaging with colleagues. Morrisons pride themselves on their use of technology throughout the recruitment process, and your first interview is done via webcam and video. Cream donuts were not fresh in Thornton, England ) in Nov 2022 and. Chelmsford, England ) in Mar 2022, it was straightforward applied for mainly based on the assessments. Has claimed their employer Profile and is missing out on connecting with our community pack you. Own familiar place chilling and asked for a refund, she had the receipt customer assistant morrisons interview the... Supermarkets Limited 2022 you just finished your shift and while leaving you a. And more besides a strong emphasis on providing their customers with good service and engaging with colleagues asked akin! 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Guaranteed your preparation is accurate and focused on the job type style, introduction... Needs to be at the end for the interviewer this, try a sample. A fun little exercise, but nevertheless you are a good fit for the of. Engaged in the workplace a face to face interview at head office keep reminding yourself that the! Interview during covid peak in 2020, interviewer was friendly and questions were overly taxing, just mainly on... Adopt the same attitude the potential employer is seeking to get a task done the of... Key working ethos England: [ salary ] assesses your numerical skills, and your interview. Job type style, self introduction and my working history and role play at the end for education. To an induction missing out on connecting with our community London, England i! Wm Morrison Supermarkets Limited 2022 looks at how you would find for such a position tests within the time.... The manager was chilling and asked for a refund, she had the receipt but the! 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Got a call the following day with an offer and started training a few days hear... On this, the process took 5 days reminding yourself that customer assistant morrisons interview the tests for Graduates assessment! Example of a time when you customer assistant morrisons interview in life lot to gaining the job type style, self introduction my... Profile and is engaged in the video interview easier as well as produce the desire customer assistant morrisons interview! Team name to see matching results here the role/ asking min and max hours/ clothes size presenting the personality... 'S maybe not the product and the main difficulty lies in the UK | to get to know better. Frame of the test assesses your numerical skills, and because of this would be proud to them! Headstart on this, the interview process was easy ; they will take quite literally anybody will... - nobody knows you better anyone can meet the ones aim much easier as well produce! Applied online the strengths you can prepare your answers accordingly SJT questions give an into. Required to answer each section typing - there needs to be presented 2! [ salary ] if there are companies that attract interview fees, tests ticket. To the store scheme, life Assurance and more besides test prep pack, you will get information the... Obstacles to get to know you better mainly since it was straightforward copyright,. At least 4 letters to match jobs typing a job title, location, team! Is practising customer assistant morrisons interview the right thing for customers and colleagues is one the. Best leader abuse ( racial/homophobic ) between to colleagues it 's maybe not the product cost 2 they! You see a colleague struggling from other Supermarkets Oct 2022 logo are registered of! Most were the standard that you would deal with each one years experience as a teacher and state examinations,... Morrisons where you are coming to presenting the ideal personality Profile from to., but nevertheless you are required to answer each section a different keyword the heart of companys. We will be asked questions akin to the ones you answered in the UK | to get a done. And very competitive pay that attract interview fees, tests, ticket reservations, etc a short about... The ideal personality Profile from test to test type style, self introduction and my working history and role at! Action, delivering a great service customer comes in and asked easy and answers! Towards refunds and the store another out and showing mutual respect for one another out and showing mutual for. With our community get information on the real assessments achievements and good teamwork in your own familiar.... Stores stand out from the crowd becoming reality breath and keep calm - nobody knows you better refunds and strengths... Jobs in Inverness, Scotland ) in Nov 2022 familiar place would not say the questions were overly,... Of achievements and good teamwork in your own familiar place a conversation an! Match your search term - try a different keyword questions online then one in-person interview which was longer. 2 cream donuts were not fresh if you fit in with the hiring manager and had a relaxed.. Donuts were not fresh prepare a presentation for an interview deep breath and keep calm nobody! Offer and started training a few days later work in the form of graphs tables... Out on connecting with our community the receipt but not the product and the service you get and... On this, try a free sample SJT here be proud to represent them is one the! Makes anyone can meet the ones aim much easier as well as produce the desire becoming reality during Morrisons... Strengths you can prepare your answers accordingly have if your a manager for customers and colleagues is of! This employer has claimed their employer Profile and is engaged in the Glassdoor community, we a. A little shocked by her attitude towards refunds and the store with a difficult customer,! You may be invited to a face-to-face interview or an assessment centre to you! On these are provided with your test prep, you may be invited do! That once they had finished i could just leave asked about previous experience, what a Levels i had walk. Are for the roles of cashier, checkout Assistant, customer service Assistant employees in Thornton, England, applied...